| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLEYardley, PA EMAIL AVAILABLESENIOR DIRECTOR OF MULTI-UNIT BUSINESSCustomer-centric sales director successful in building dedicated teams through effective leadership and relationship building. Cultivates a company culture which encourages team innovation leading to selling success and customer loyalty. Transforms underperforming stores into profitable and award-winning teams. Successful in multi-store operations to include strategy development, sales and marketing, merchandising and new store rollouts.CORE COMPETENCIES / AREAS OF EXPERTISEMulti-Unit Store Leadership Effective Sales Training & ImplementationTrack Record of Exceeding Sales Budgets Marketing Event Management OperationsRevenue & Profit Growth Visual Merchandising Recruitment & Retention Talent DevelopmentP&L Management Customer Relations Business Development & Account Analysis New Store ExpansionCAREER EXPERIENCEH&R BLOCK, Philadelphia. PA 1/2020-presentRegional Director Philadelphia/BaltimoreDirect the tax preparation business for assigned geographic area through the implementation of company policies, procedures, vision and mission with the goal of increasing the number of clients served and increasing company profits and profitability. Lead a team of 9 District Managers and 232 office locations.Ensure goals and targets are met within the territory and provide oversight management for district managers and staff members. Visit district offices to ensure consistent application and interpretation of company policies and procedureIdentify and implement solutions for creating an exceptional client experience while strategizing to ensure the direction of the business is appropriate and positioned to achieve its goals and objectives.LE CREUSET, Philadelphia, PA 2016 2020Eastern U.S. Regional DirectorLead, develop, and support the sales and operations of 52 Le Creuset stores and 5 District Managers to achieve or exceed regional sales and profitability targets.Exceed sales results while operating within budgetary parameters to contribute to the profitability of Le Creuset and ensure direct reports maintain fiscal discipline.Direct operational development of policies and procedures to achieve organizational consistency and efficiency throughout the Eastern Region.Liaise with peers in Retail Operations, Product Development, Merchandising, and Marketing to deliver cohesive brand equity and exceptional customer experience.Analyze store performance, develop and implement action plans for optimal revenue and comp store growth.Recruit, develop, and retain a Field Sales team through business acumen training, premium brand representation and sales plan tactics to achieve and exceed financial goals.MARBLES: THE BRAIN STORE, Chicago, IL 2014 2016National Director of StoresLed the sales field management team consisting of 4 Regional Directors and 45 specialty retail stores selling brain stimulating games, toys, puzzles, and books to strengthen and foster mental health.Collaborated with multiple levels of internal management and private equity owners to maximize sales revenue while meeting fiscal obligations.Partnered in real estate scouting, site selection, and lease negotiation for 13 new store locations.Grew wholesale business of Shop in Shop concept in Macy's, Toys R Us, and Target big box retailers.Developed new sales training tools to transform associate behavior from educator to sales generator.SAKS FIFTH AVENUE, Stamford, CT 2012 2013General Manager Store DirectorManaged 70,000 square foot luxury department store delivering $30M in annual sales volume with over 100 associates.Delivered and exceeded sales plan initiated in Fall 2012 from $22M to $27M in one year.Directed department managers to prioritize client development among sales associates to cultivate new and existing customers.Demonstrated sales leadership by playing an active role on the sales floor and managing client relationships.Re-assessed vendor and product assortments to differentiate offering from local competitors.Created and developed Saks first womens Made to Measure suiting and dress program instrumental to the Stamford location increased profitability resulting in nationwide implementation across the store chains.KATE SPADE, New York, NY 2010 2012Northeast District ManagerManaged 12 retail luxury boutiques in a 6-state geography including the New York City Flagship store.Managed all facets of business, including sales generation, visual merchandising, training and development, succession planning, operations, and P&L responsibilities.Lead the Northeast District to become the first district in company history to collectively exceed a sales conversion of over 30% resulting in the ranking of #1 district for overall performance in 2010.Achieved a 37% in comp sales in 2011 by streamlining operations and emphasizing a stronger focus on sales techniques and individual accountability.BANANA REPUBLIC, Nashville, TN 2008 2010District Manager (Alabama Tennessee)Directed sales generation, HR function, visual execution, operations, training and development for district consisting of 12 stores.Earned #1 ranking in customer experience survey scores and Banana Republic Credit Card Acquisition by motivating team to achieve a trifecta of sales, service, and credit enrollment.Authored Sales Training Guide to streamline operations and development personnel for advancement.Managed P&L responsibility, as well as forecasting and budgeting functions.Grew district sales from a #43 rank (out of 52 in the company) to #2 in sales comp and sales conversion.Led the company in KPI metrics; units per transaction, average dollar sale, and conversion in the Southeast Region as well as the entire company.OTHER RELEVANT EXPERIENCELILLY PULITZER, Palm Beach, FLSoutheast Regional Sales DirectorManaged Palm Beach office and 5 account executives selling apparel and accessories to Southeastern wholesale & franchise accountsESCADA USA, Miami, FLSoutheast Regional ManagerDirected all company-owned retail stores, wholesale accounts, and trunk show events within entire Southeastern USHANRO OF SWITZERLAND, Miami, FLSoutheast Regional ManagerResponsible for generating intimate apparel sales within a 7-state Southeastern geographyEDUCATION & PROFESSIONAL DEVELOPMENTMaster of Arts, Communications Florida Atlantic University, Boca Raton, FLBachelor of Arts, Communications John Carroll University, Cleveland, OHThe Friedman Groups Multi-Store Supervision Course Ontario, CASalesforce CRM Business Training Salesforce, New York, NYMember The Saks Fifth Avenue Chairmans Circle |
