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Street Address  Stoneham DriveIndianapolis, IN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEHomewood Suites, Caramel, IN- Executive Housekeeper July 2020- PresentResponsibilities include hiring and training new employees, scheduling work schedules, budgeting guest supplies and operation supplies. Completing daily logs and documents for housekeeping. Completing weekly schedules for staff, customer service, making sure guests requests are being fulfilled in a timely manner, completing full inspections of cleaned rooms, and ensuring all public space in the hotel is cleaned. Hyatt Place,Indianapolis, IN- Housekeeping Manager August 2019 - July 2020Responsibilities included hiring and training new employees, budgeting and ordering supplies for cleaning. Completing daily logs and documents for housekeeping. Completing weekly schedules for staff, customer service, making sure guests requests are being fulfilled in a timely manner, completing full inspections of cleaned rooms, and ensuring all public space in the hotel is cleaned.Hilton Garden Inn, Nashville, TN  SupervisorOctober 2018 - August 2019Responsibilities included assigning guest rooms and common areas to housekeeping staff, inspect rooms and common areas for cleanliness, hire, train, and discipline housekeeping staff, order cleaning supplies, create employee schedules, and submit regular reports to senior hotel management.Wyndam Resort, Nashville, TN  Housekeeping Inspector September 2016 - October 2018Responsibilities included daily inspections of property units in accordance with the approved checklist, to ensure the units meet regulations for safety and cleanliness. I also inspected the condition of linens and verified count, ensured building entry and exit doors are secure, and recorded and reported all maintenance deficiencies. SKILLSTime management andworkplace punctuality.Interpersonal andcommunication skills.Attention to detail andmaintaining safety.Maintaining and completingdaily reports.Customer ServiceDataAWARDSHyatt Place IndianapolisKeystone Associate of 3rdQuarter 2019Wyndam Hotel/Beyond theCall of Duty AwardOmni Nashville Hotel, Nashville, TN. Room Attendant August 2015 - September 2016Responsibilities included responding to all guests requests appropriately, complete full cleaning service of units assigned, abide by lost and found procedures to ensure guest belongings are returned, maintain guest hallways free of trash and linen, and ensure guests and associates are maintained in a safe environment.EDUCATIONBeloit Memorial, Location  Diploma 1985IBA College of Cosmetology, Location Diploma 1987 ReferencesAmy ArricaleGeneral Manager/Hyatt PlaceIndianapolis, IN 46240PHONE NUMBER AVAILABLEDieonedra NewtonSupervisor at Hilton Garden InnNashville, TN.PHONE NUMBER AVAILABLERebecca WrightDirector of HousekeepingMurfreesboro, TN.PHONE NUMBER AVAILABLECrystal JonesCase Manager 3/Dept. Of Children ServicesJackson, TN.PHONE NUMBER AVAILABLE/pre>