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Home: PHONE NUMBER AVAILABLE Work: PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLE~Active Top Secret /SCI /CI Polygraph Clearance~Education, Training, Curriculum Development, Customer Service,Information Technology, Program and Project ManagementInstructional System Design, DoD Policy Implementation, Requirements ManagementProactive and dynamic Training Developer with 25 years of Podium Instructions, Technical Curriculum Development, and Instructional Systems Design. Successfully, design and develop training modules with COTS/GOTS software for The National Security Agency (NSA). Lead trainer for the Department of Defense (DoD) and its intelligence components, The Joint Military Services, Army National Guard & Reserves. Over 20 years of achievement with information technology, the Defense Readiness and Reporting Systems (DRRS), Joint-Training Information Management System (JTIMS). Lead Customer Service Manager providing quality service to both internal and external shareholders. Detailed oriented and resourceful systems acquisition portfolio/requirements manager for the DoD, National Geospatial Intelligence Agency (NGA) and the Joint IED Defeat Organization (JIEDDO). Highly skilled Technical writer and editor. Requirements leader on the Joint Doctrine, Operations Training Materiel Leadership Personnel and Facilities (DOTMLPPF) supporting Agile Scrum and Waterfall requirements. Master trainer and briefer for NGA, the National Guard and Reserves in 50 States and 4 U.S. territories. Maintained a solid record of performance with NGA the Army Training and Doctrine Command (TRADOC) for IT management training. Conducted synchronous, asynchronous instruction and guidance to develop technical training templates for the National Guard Video Teleconferencing Classrooms. Conducted personnel training using Blackboard, eChirp, iVideo, Defense Connect Online (DCO).Core CompetenciesPodium InstructorBlackboard InstructorStoryboard/Storyline developmentORACLE DBA InstructorCustomer Service ManagerDoD IT Technical WriterPerformance & Process ReviewUS Army Curriculum DeveloperAdult EducationSystem EngineeringBriefing, Facilitation, Writing, StaffingAgile Scrum/Waterfall Implementation/TestingPROFESSIONAL EXPERIENCEMOSAIC Technologies 11/2020 to PresentKey Achievements:Provide Leadership and support to NSA and government customer in developing synchronous, asynchronous training coursesConsult with Stakeholders to gather requirements and document concepts, processes, work tasks and related subject mattersOrganize complex information into hierarchies, flows. Taxonomies to clearly convey information to learnersDevelop learning solutions documentation, Including Sprint Plans, Storyboards, Storyline, jobs aids and design training curriculumDraft scripts, narration, text and media components, video, images, interactive animation elements into the learning productsCreate learning modules with COTS/GOTS software, Camtasia, Captivate, Articulate, and BlackboardDevelop interactive technologies to increase learners engagementH2M Group/ManTech 12/2014 to 03/2020National Geospatial-Intelligence Agency: GEOINT Technical Trainer(5 Years Podium Instruction)Key Achievements:Counterintelligence Writing, Briefing and Editing- Serve as Subject Matter Expert (SME) for GEOINT curriculum development, Instruction, and Maintenance. Monitor Intelligence Community current requirements and deliver intelligence training to NGA Analyst and Sourcing personnel. Serve as instructor for the New Employee Orientation Seminar (NEOS) Onboarding Program. Provide classroom instruction designed to welcome new employees and introduce them to NGA culture and core values, while providing insight into NGA mission, vision, and strategic partnerships.H2M Group/ManTechNGA: GEOINT Technical Trainer (Continue)Lead Instructor for Intelligence curriculum for Fundamentals of NGA Intelligence Writing. Intermediate and Advanced Intelligence Writing.Develop and Lead Fundamentals of NGA Intelligence Briefing, Intermediate, and Advanced Briefing.Lead Instructor for Facilitate Reviewing and Editing NGA Intelligence ReportsThinking Visually instructor training Analyst to understand data to develop a better analytic imageNEOS duties included producing technical documentation and document templates utilizing Microsoft Word, PowerPoint, Excel and VisioDevelop Technical documentation for training new employees on PeopleSoft time and attendance applicationJelani Consulting 05/2013 to 12/2016 ORACLE Database Instructor:(Adjunct: Podium Instruction)Key Achievements:Develop technical training documentation Standard Operating Procedures (SOP) for Red hat Linux 5.1.5.4, SQL Table Creation, Network and Security access, Oracle Database Structure, Database Migration, Cold & Hot backup RMANTechnical Instructor ORACLE 11gR1 rational database management system (RDBMS) Architecture, application implementation, environment setup. Using Oracle SQL *Plus, SQL, PL/SQL Oracle 10g and 11g Red Hat Linux 5.1,5.4 and Virtual machine ORACLE VM Virtual box 4.2.6Landmark Technology 08/2012 to 05/2014Joint Improvised Explosive Device Defeat Organization JIEDDO Requirements Division SOCOM/ SOF/ Program Manager (AO): Managed the weapons and information systems acquisition portfolios and Counter-IED requirements supporting the U.S. Special Operations Command (USSOCOM), Special Operation Forces (SOF), and the Afghanistan National Security Forces (ANSF). Managed and provided customer service support and expertise to DoD, IC, and US government partners. Collaborated with web developers to write and publish manuals, pamphlets, guides and FAQs. Reviewed, submitted and tracked portfolio Defeat-the Device CONOP requirements through the Joint Capabilities Development Process (JCDP) and Joint Capability Approval and Acquisition Management Board. Provided subject matter expertise on the national security structure, e.g., DoD, IC, and other US Government agencies.Key Achievements:Received JIEDDO Director outstanding performer review for the superb management of the SOCOM portfolio including technical requirements, urgent needs and fundingDeveloped technical Quad Charts documents for tracking staff actions for over 110 active sensor and C-IEDs requirements were deployed on timePrecisely identified critical operational needs and JIEDDO funding to support the Navy Water-Borne IED sensor detection capabilities to meet its force protection objectivesExpertly facilitated all phases of the JIEDDO Planning, Programming, Budgeting and Execution Process, General Fund Enterprise Business System (GFEBS), and the Joint IED Defeat Capability Approval and Acquisition Management Process (JCAAMP)Provided oversight for all major tasks, meetings, request for information and process management through the JIEDDO C-IED Capability FrameworkProject Manager for the C-IED Capabilities Investment Portfolio--provided both routine an on-demand analysis in support of JIEDDOs leadership and the Requirements DivisionScience Application International Corporation (SAIC) 08/2008 to 07/2012 (4 years Podium Instruction)Senior Program Analyst Advanced Information Technology Reserve Component Automated System (RCAS): Provided direct Program Management support to the Army National Guard Bureau, Reserves, the Joint Forces Headquarters and Reserve Administrators with RCAS Mobilization Planning Data Viewer (MPDV) to meet Troop Deployment requirements. Created, refined, updated and maintained the MPDV curriculum and implementation processes to ensure alignment of the Guard and Reserves mission strategy. Optimized TRADOC training resources to meet the armys DRRS for troops deployment. Provided customer service expertise with the development and deployment of the Army Program Executive Office Enterprise Information System PEO-EIS implement processes to ensure alignment of the Guard and Reserve mission, strategy, information management, and mobilization policies for all 50 States and 4 Territories.Work with RCAS developer and programmer on Agile Scrum and Waterfall system design to implement new army statutory requirements for Retirement Points Accounting Management (RPAM) application course.Key Achievements:Effectively delivered on-site technical MPDV IT solution training to over 3000 Military and civilian personnel at 120 Army Guard and Reserve sites in the United States and overseasPerform Senior level customer service support to initiate and implement the Army Senior leadership demands to link soldier deployment readiness and resources to mobility plansNational Guard Bureau curriculum specialist integrating the MPDV seven mobilization modules necessary for soldiers wartime deployments. Received outstanding training service award from District of Columbia, Georgia, Hawaii, Montana, Maine, North and South Dakota North and South Carolina, California, Nevada, Pennsylvania, Puerto Rico, Maryland, Virginia, Texas Guard and Reserve Units CommandersDelivered first-ever Train-the-Trainer deployment workforce implementation plan designed to recruit, train and retain Army personnel skilled in the Soldier Readiness Process and the Army Training Management SystemsDeveloped the Army adult education technical documents by interpreting the software engineers maintenance drawings and operational procedures requirements for implementing onsite MPDV 4 on 1 laptop server configuration virtual classroom training.* * * * *Prior Podium Instruction Experience(22 Years): Cooperative Instructor and Teacher for Hawaii Public Schools (3years Podium Instruction); Adjunct English/Instructor Colleges of Southern Maryland; Special Education Case Manager for Charles County Public Schools,(2 years Podium Instruction); English Literature/Writing Teacher Archbishop Carroll High School(5 years Podium Instruction); Computer Learning Center Administrator and Teacher (6 year Podium Instruction); District of Columbia Public Schools(2 years Podium Instruction); Prince George, Adult Education Teacher (3 years Podium Instruction); Instructor for Charles Drew Post Medical Program, Los Angeles California (1 year Podium Instruction).Computer Proficiencies: Sprint Plan, Curriculum Inventory, Storyboard/Storyline, Blackboard,Oracle SQL *Plus, SQL, PL/SQL Oracle 10g and 11g Red Hat Linux 5.1,5.4 MS Office: Word, Excel, Outlook, PowerPoint, Project, Access, Visio, eChirp, iVideo, blogs, e-forum SharePoint, SIPRNET, NIPRNET, Defense Connect Online (DCO), NetMeeting JIEDDO & C-IED Intranet and DoD Portal, Army AKO, SCORMEducation and CredentialsBachelor of Arts, EnglishCalifornia State University, Dominguez Hills, Carson, CaliforniaB.S., SociologyCalifornia State University, Dominguez Hills, Carson, CaliforniaMaster of Science, Educational LeadershipTroy University, Troy AlabamaMaster Teachers CertificationUniversity of Hawaii, ManoaMasters Certificate Project Management CapstoneVillanova University, Pennsylvania, May 2013Oracle Certification1Z0-051 oracle Database 11g: SQL Fundamentals IFederal Deposit Insurance Corporation - Information Technology Infrastructure Library (ITIL)v3 FoundationCertificate Microsoft Window Server MS 2273 Certificate, KnowlogyNational Guard Professional Education Center (PEC) - Distributive Training Technology Project (DTTP) CertificateNational Guard Bureau - Advanced Executive Training Certified Professional in Learning and Performance (CPLP)National Guard Bureau- Analysis, Design, Development, Implementation, and Evaluation (ADDIE) Training Certification |
