Candidate Information Title Pharmacy Service Representative Target Location US-PA-Scranton Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Work HistoryThomasDePietroContactAddressScranton, PA, Street Address
PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsStaff TrainingStorage proceduresDirecting pharmacyoperationsStrategic Sales KnowledgeComplaint ResolutionDedicated Mentor familiar with customers dealing with Customer Service Escalations. Good communicator, activity planner and problem-solver. Ready to apply 20+ years of experience to new role with long-term potential. Proficient Leader delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Strong Interpersonal Skills, Open Communication, Accountability and Commitment to Success. Customer Service RepresentativeDepietros Pharmacy, Dunmore, PAEducated patients about possible drug interactions and gave special administration instructions.Entered orders into database, verified insurance and prepared medications.Recruited, trained and managed staff members.Compared prescription details against safetystandards and insurance requirements to supportpatients.Verified patient data and billing information todiscover and resolve erroneous bills due to system errors.Monitored ordering of pharmacy medication stockto maintain streamlined inventory and lowoverhead.2011-10 -2020-02Insurance Sales AgentCombined Insurance Company Of America, Trevose,PARecommended type and amount of coveragebased on analysis of customers' circumstances using persuasive sales techniques.Customized existing insurance programs to suitindividual client needs by analyzing specificrequirements.Sold auto, home, life and other various insuranceproducts to individuals and affinity groups within assigned territory using consultative sellingtechniques.Displayed consistent, positive attitude towards1992-11 -2020-07customers, peers and other personnel, even duringhigh-stress situations.Upsold additional products and services afteridentifying customer needs and requirements.PharmacistDepietros Pharmacy, Peckville, PAAssisted patients in minimizing medical expenses by recommending generic alternative prescriptionmedications.Educated patients on possible drug interactions,potential side effects and optimal methods ofadministration.Reviewed patient medication profiles and medicalrecords to screen for appropriate drug selection,dosing, contraindications, side effects andtherapeutic outcomes.Monitored ordering of pharmacy medication stockto maintain streamlined inventory and lowoverhead.Recommended OTC devices or medication optionsto help mitigate individual symptoms.Maintained appropriate drug records andcompleted reports as necessary.1990-06 -1996-11PharmacistRite Aid, Wilkes Barre, PAEducated patients on possible drug interactions,potential side effects and optimal methods ofadministration.Assisted patients in minimizing medical expenses by recommending generic alternative prescriptionmedications.Reviewed patient medication profiles and medicalrecords to screen for appropriate drug selection,dosing, contraindications, side effects andtherapeutic outcomes.Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels. Dispensed medications and communicated withprescribers regarding therapeutic incompatibilities. 1982-08 -1990-10EducationCertificationsAmerican Red Cross, CPR/AEDBachelor of Science: PharmacyTEMPLE UNIVERSITY SCHOOL oF PHARMACY -Philadelphia, PA1976-09 -1982-082018-12 First Aid/CPR CertifiedThis hands-on skills training prepares you to respond to breathing and cardiac emergencies. It also teaches the skills and knowledge needed to provide care for victims of sudden cardiac arrest through the safe use of an automated external defibrillator