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VERBATIM TRANSCRIPTIONISTCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Congaree Ct, Milton, GAPROFILEWith degrees in both English and Business Management I have written manuals, surveys, presentations, content for both print and online corporate publications. I supervised a team of 5 individuals. I also worked as a proofreader for customer-facing letters and online publications.With my certificate in medical transcription, I have transcribed operational reports and medical release documents.More recently, I have transitioned into verbatim transcription most notably for oral history reports and roundtable collegiate discussions.SKILLSTYPES 92 WPMVERBATIM TRANSCRIPTIONIST EXPERIENCEPioneer Transcription Services, LTD2020-PresentI transcribe 911 calls, group discussions, and Q&A topics in accordance with house style.Fingertips Typing Services, LTD2018-2020I transcribed ancestral documents and Q&A topics in accordance with house style.Audio Transcription Center2013-2018I transcribed oral history, exit interviews, television production to house style.Datascribe2006-2013I transcribed verbatim interview reports according to house style.United Parcel Service, Inc.1987-2002I began my career at UPS tracing packages for customers to provide a proof of delivery. I then entered the claims unit where I processed payments for lost and damaged packages, and then transitioned to a technical support specialist for their inbound call center. While there, I was promoted into management where I held various supervisory positions in Quality Assurance and Reporting for the inbound call center.EDUCATIONRutgers University2004English, BAProfessional Career Development Institute2005Medical Transcription CertificateMiddlesex County College1993Business Management, AAS |