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General Manager Resume Crofton, MD
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Title General Manager
Target Location US-MD-Crofton
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Candidate's Name
Crofton, Maryland   EMAIL AVAILABLE   PHONE NUMBER AVAILABLESummaryHighly skilled General Manager with over 30 years of professional experience in restaurant and entertainment management. Extremely driven, with proven business strategies to successfully increase revenue and decrease cost, while building and motivating dynamic teams.
Highlights     Budget administration     Capitalize on POS system and open table
     Coach, lead and develop restaurant team     Creates memorable dining experiences     Drive continued improvement     Enhance mission, values and positioning of brand strategies     Exceeds customers expectations
     Hands-on, progressive leadership
     Head of daily decision making, scheduling and planning
     Inventory and supply chain management     Key relationship management     Maximize potential and bottom line     Menu price analysis
     Publicity guru
     Reduce food, beverage and operational costs     Supervise online marketing/customer bloggingAccomplishments     Increased revenue from 1.5 Million to $3.0 Million     Decreased payroll % from national average of 33.3% to 26%     Decreased weekly food cost from 38% to 30%     Introduced a more efficient POS system to increase daily revenue     Created systems in food preparation relating to recipes and prep procedures resulting in a higher quality product     Revamped entire back of the house staffing, including head chef     Established liquor pars for ordering purposes increasing revenue     Manage schedules for 50+ employees     Book & format all live entertainment     Introduce regular building and equipment maintenance resulting in lower repair costsExperience:SoBe Restaurant and Lounge, Lanham MD                                                                2017-2019General Manager     Maintains within budget, all labor, food and beverage goals.     Creatively plans weekly specials increasing daily food and beverage revenue     Director of Entertainment, responsible for all musical and live performances
     Directs a consistent focus on brand imagery     Oversees weekly social media interactions ie. Twitter, Instagram, facebook etc.     Interview, train and maintain staff of up to 50 persons, including managers and executive chef.     Creates and executes off site catering to increase annual revenue     Proficient in Aloha POS operation systems FOH and BOHHalf Note Restaurant and Lounge, Bowie MD                                               	         2010-2017General Manager     Maintains within budget, all labor, food and beverage goals.     Interview, train and maintain staff of up to 50 persons, including managers and executive chef.     Director of Entertainment, responsible for all musical and live performances
     Prepares daily revenue sales and statistics for accounting purposes and depositing.     Handles all repairs and maintenance keeping within budgetary guidelines     Acting alcohol and beverage manager responsible for pricing, purchasing, promotion and cost percentages.     Hands on managing relating to daily customer interaction and communication.     Creates and consults in business marketing and advertisingYum Brands Inc. Oxon Hill MD                                                                                         2009-2010
Assistant ManagerT/A KFC     Maintain corporation statistics in daily food preparation and service     Create higher customer service and cleanliness ratings     Successfully handle daily register balancing and bank depositing     Supervises entire store employee base of up to 20 persons     Accurately tracks and meets all company cost percentage requirements pertaining to food, labor and maintenanceThe Game Room & Grill, Fort Washington, MD	                    			2007-2009
 General Manager
     Hire and supervise kitchen and floor staff of up to 30     Coordinate daily lunch and dinner menu item specials and pricing     Maintained statistics relating to sales and revenue movement     Responsible for daily facility repairs & maintenance     Handle all musical and live entertainment selections for customer base of 300 nightly     Responsible for the purchasing, disbursement, and tracking of all resale items     Special event planner and coordinator     Handled daily register balancing and bank depositing
Up At Night Incorporated, Fort Washington, MD				         	2001-2007General ManagerT/A Martinis Restaurant and Club Elite     Responsible for hiring, scheduling and payroll production     Oversee entire customer base of up to five hundred nightly     Develop promotions and marketing strategies to increase daily food and beverage revenue     Supervise entire staff of up to forty     Oversee and maintain Micros Revenue System     Responsible for beverage and dry good ordering and tracking     Supervise entire kitchen operation and maintain food cost projections     Responsible for menu planning and pricing
     Negotiate and schedule all live and recorded musical entertainmentClassics Supper Club/Operations Manager                                                                     1991-2001  Oak Tree Restaurant/Operations Manager                                                                    1989-1991                                                                                                            RSVP Lounge/General Manager                                                                                        1987-1989                                                                                                                Triples Restaurant/Operations Manager                                                                        1984-1987
EducationTowson State University								1980-1981Business Administration/English Literature
Morris Brown College									1979-1980Business Administration/English Literature
Certification/License     Awarded certificate for Restaurant Management Training     Licensed and TAM Certified by the state of Maryland     Licensed and certified in food service management by the state of MarylandReference available upon request

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