| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name 2LaShawn WilliamsStreet Address E. Grand Drive. #109Aurora, CO Street Address
PHONE NUMBER AVAILABLESUMMARYAn expert in customer service for the past 20 years, focusing on customer relations, customer service, project management, loan processing, and management experience. Experienced in collecting past due accounts and billing research. Worked with dedicated and determined individuals to achieve professional and business development. PROFESSIONAL EXPERIENCEUS BankCancellation Coordinator8/2018-currentAudit and cancel loans for borrowers that apply for home mortgage loans and helocs. Works closely with underwriting, ECOA and HMDA to ensure accurate denial, withdrawal, approved not accepted, and closed for incomplete letters upon applying. Knowledgeable with VA, FHA,USDA, Conventional, 1st and 2nd mortgages and HELOC loans.LenderLiveProcessor / USAA10/2016-5/2018Processed VA refinance loans for current and previous veterans. Collected documents, worked with borrowers, underwriters and closers to close VA home mortgage loans. LenderLiveLoan Coordinator II / Discover01/2016-10/2016Candidate's Name 2Processed home equity loans for Discover. Worked with borrowers and underwriters, collected documentation, approved documents and prepared for closing. Urban Lending SolutionsProcessor / Bank of America06/2015-01/2016Processed home mortgage refinances for Bank of America. Calculated income, prepared closings, reviewed documents, collected documents and worked with borrowers to close home loans in a timely manner.Urban Lending SolutionsUnderwriter I 11/2013-06/2015Perform calculations, debt ratios, review income and documentation, verify files are complete and meet established requirements; modify imminent default and default loans and request for modification assistanceWells Fargo Home Mortgage 06/2012-09/2013Loan Processor III/Jr. UnderwriterOpened, closed, and funded, residential mortgage loans. Worked with lenders, collected documentation, processed payments, acquired insurance binders, worked closely with third party vendors and banks to acquire secure documentation; satisfied conditions and made loan determination within regulatory time frame; utilized knowledge of loan processing and underwriting software systemsSprint 12/2010-06/2012Loss MitigationWorked with clients to resolve accounts in default; Set up reinstatements, Account modifications and repayment plans; audited closed loan files to ensure compliance with process and lawsRubin and Raine 04/2007-12/2010Medical Billing/Customer ServiceCandidate's Name 2Handled inbound calls for Centura and Exempla Health; Payment research Lead fill in, communicated with hospitals and insurance companies to ensure accuracy in billing Centrix Financial 04/2004-01/2007Account Reconciliation Control SpecialistManaged large balance portfolios; processed negotiated payments; worked as liaison between debtors and vendors; guided delinquency reduction process; modified and researched market unit transfers and billing; performed credit analysisGlobal Financial Mortgage 07/2000-03/2004Loan ProcessorProcessed mortgage loans from set up to close; ensured quality customer satisfaction; worked with third party vendors; Worked with lenders and clients to resolve loans in default; Refinanced home loans in forbearances, loan modifications and repayment plan EducationCommunity College of Aurora Speech Communications 2001 Metropolitan State College Speech Communications 2000 |
