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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Seattle, WASummaryDependable individual willing to tackle troubleshooting tasks at the company help desk. A bilingual Computer Technician offering configuration expertise and customer service skills.Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.SkillsRegulations and complianceBilling practicesSlackG-suiteMicrosoft OutlookPowerPoint/ Google slideExcelExperienceCorporate Agent Delta Airlines - Seatac, WA 08/2020 - CurrentContacted airlines, hotels, transportation companies and other service providers to resolve problems.Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.Communicated security issues and protocols to clients traveling to unstable countries or locations.Account Assistant Intelligent crossmine llc - Wilmington, DE 08/2020 - 12/2020Prepared weekly payroll for team of salaried and hourly employees.Researched and resolved collections disputes to maintain customer relationships.Assisted senior leadership by processing [Type] documents within anticipated timeframes.Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.Software Tester Tryui - Woodside, CA 12/2019 - 12/2020Checked software programs for usability, functionality and design issues.Designed and updated test cases to complete consistent manual tests.Conducted load tests to determine server operating parameters.Communicated with developers and software engineers regarding non-compliance in existing code with updates to compilers and evolving standards of best practice in C#, Java and Python.Merchandiser Specialist Wonolo Inc. - San Franciso, CA 03/2017 - 07/2020Maintained current data on sales and fashion trends to plan future purchases.Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.Communicated and coordinated planogram execution with store management.Selected merchandise based on quality and cost-efficiency models.Education and TrainingDigital Design College Navi Mumbai, IndiaSome College (No Degree): UX/UI Mobile DesignersENEB BUSINESS SCHOOL UNIVERSIDAD DE ISABEL Barcelona, Spain 08/2020BBA: HR Personnel Occupational HazardAudio Institute Of America San Francisco, CA 03/2019Diploma : Sound Engineering