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ManagerCAREER OBJECTIVEProactive professional with 3 years of experience and a proven knowledge of environmental surveying, project planning, and product scheduling.Aiming to leverage my skills to successfully fill the Strategic Project Manager role at a reputable company.WORK EXPERIENCESHIFT SUPERVISORStarbucks, Allen Park, MI / Feb 2020 - PresentPromotes a clean and safe working environment for coworkers and customersManages/guides team and incoming employees to be successful on proper proceduresMonitors food safety as well as product orders to keep a consistent flow of produceIncreased productivity and sales by 15% by altering the training processesAddresses customer concerns and complaints in a professional, calm manner to resolve problems quickly and to customers satisfactionGOLF OPERATIONSTPC Michigan, Dearborn, MI / Jul 2019 - Jul 2020Provided exceptional service and adhered to all members needs in a timely mannerManaged golf course operations: maintained staging area and consistently provided a clean and professional working environmentENVIRONMENTAL ENGINEER/ CONSULTANTRobert Anderson Group, Inc., Dearborn, MI / Oct 2016 - Jul 2019Conducted sound exposure studies for Fortune 500 companies such as Amazon, Ford, GM, and John DeereExpanded companies' sales and marketing tactics as well as client relations, adding on multiple new clientsExceeded annual profit targets by 15% in years 2017 - 2018, and by 20% in 2019Demonstrated an understanding of relatable OSHA regulations and suggested facility improvement ideas to reduce environmental exposurePrepared proposals on a regular basis, while assisting with the development of technical skillsEMAIL AVAILABLEPHONE NUMBER AVAILABLE22152 Edison St Dearborn, MI, 48124EDUCATIONADRIAN COLLEGEAdrian, MIBachelor of Arts (B.A.) Environmental Science and Biology (May 2016)Awards & HonorsCum laudeHENRY FORD COMMUNITY COLLEGEDearborn, MIAssociate in Science (A.S.) Biology (May 2013)ADDITIONAL SKILLSLeadership Marketing TeamworkData collection/analysisCERTIFICATIONSCPR, AED, First Aid PADI Open WaterInternational VolunteeringCLUBS/ORGANIZATIONSRed Cedar Running Club (RCRC): International competitor, half marathon elite athleteMANAGERSports Authority, Dearborn, MI / Jun 2011 - Jul 2016Performed professionally, while obtaining a 95-100% excellent customer service rating during each shiftReinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2012Responded to all customer inquiries thoroughly and professionallyManaged records of employees who have completed safety protocolsVOLUNTEER EXPERIENCESEA TURTLE REHABILITATION CENTER, CAIRNS, AUSTRALIA SEPT. 2019 OCT. 2019Administered medication to injured sea turtles, while keeping interaction time to a minimalManaged a strong worth ethic, while teaching new volunteers the proper proceduresAssisted coordinators with daily cleaning and preparation processesUNIVERSIDAD VERITAS, COSTA RICA / JULY 2015 AUG. 2019Beach cleanup and analyzation of sea turtles to prevent poachingADRIAN COLLEGE, BELIZE / MARCH 2015Assisted with donating supplies to developing schoolsREFERENCESReferences available upon request |