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Manager Customer Resume Buffalo, NY
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Title Manager Customer
Target Location US-NY-Buffalo
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Cell: PHONE NUMBER AVAILABLE - EMAIL AVAILABLEOverviewAmbitious, forward thinker with over 20 years progressive experience in warehouse logistics including shipping, receiving and inventory controlSummary of SkillsShipping and receivingInventory control proceduresHAZMAT certified (need recert)Forklift certified (need recert)Strong computer skills including Microsoft Office, Excel and various industry related programs.Excellent communication skillsDetail orientedExcellent team playerExcellent customer service skillsProfessional ExperienceHebeler LLC Tonawanda, NY 14150July 2020 - November2020Shipping/Recieving - Temp positionShipping of products to customers, UPS world wide, Fed Ex, DHL overseas. Pick 'n' pack operation for a welding/fabrication company.Thermo Fisher Grand Island, NYMay 2019  November 2019Inventory Control Coordinator  manufacturing  Contract with Lancesoft inc.Enter daily recorded sheets for jobs completed in the JD Edwards system. Extrapolate information in an Excel environment to provide complex formulations for proper usage. Work within a small inventory group with different environments of responsibility to achieve the goal of reconciling and closing workorders. Cross train to other environments for coverage on sick, vacation, project control. Manual entries based on medical supplies and finished goods such as bulk powder, serum, containers, buckets and other products made or packaged.Warehouse AssociatePCB Piezotronics -Depew NYOctober 2018  May 2019Pick n pack operation. Sending small sensory products to various vendors through out the world. Very precise instruments for calibrating pressure, resistance, motion detection for government contracts throughout the world. Select, pack, complete shipping paperwork to comply with international shipping regs, including NAFTA and electronic compliant paperwork.Warehouse AssociateDurham Staffing  Depew, NYApril 2018 to September2018Temp contract for 6 months. Duties were working in a government facility that produces postage stamps. Warehousing, forklift, loading and unloading trucks. Receiving paperwork, out bound paperwork. Verifying product for government records, transportation, and paper trail.Warehouse AssociateSuperior Temp Agency/Align Aerospace  East Aurora, New YorkMay 2017 to March 2018Scan parts orders from offsite facilities, and replenish as needed on a daily basis.Pull and pack parts ordered/scanned for next days deliveries.Reconcile part counts with daily pulls. Correct any over/under discrepanciesRun daily open order report, daily fill report, E.O.D. report.Receive and bin product sent to warehouse for replenishment from parent companyCycle count specific bins for accuracy.Distribution Center Warehouse CoordinatorApril 2015 to March 2017Harbison Walker International  Cheektowaga, New YorkPrepare orders, load shipments, process and distribute all shipping related documents to customerPerforms all customer service related functions including order entry, inventory replenishment, customer pricing and order tracking.Inspect inbound loads for damage- Verify piece count against inbound documentation.Scan product into company inventory system. Establish stocking parameters, maintain standard and customer specific stock levels, manage shelf life and turnover ratio of inventory.Establish stocking parameters, maintain standard and customer specific stock levels, manage shelf life and turnover ratio of inventory.Schedule product pick up and deliveries to and from warehouse location.Warehouse Materials and Parts ClerkNovember 2010 to January 2015Red Hawk Fire & Security  Depew, New YorkOrder parts for over 60 service technicians based in New York, Pennsylvania and Maryland.Receiving of invoices from various parts vendors.Updating new parts or new part numbers into the JD Edwards system.Monthly inventory with technicians. Yearly inventory with all warehouses.Meet weekly in person or teleconference with service managers to address field service concerns.Warehouse Operations ManagerMarch 2009 to June 2010Crawford Furniture  Cheektowaga, New York o Oversaw operations of warehouse in conjunction with district warehouse manager. Communicate on a daily basis with Senior Management.Conduct employee hiring, reviews and disciplinary action-Coordinate scheduling of delivery teams to customers for delivery of product purchased from the 4 stores within the Western New York region.Inspection of all customer product prior to delivery to ensure great customer experience.Operations SpecialistSeptember 2007 to February 2009National Air Cargo  Orchard Park New YorkReceive and coordinate routing of DOD air import cargo from overseas through the company networkDaily communication with US Customs to ensure all proper import documentation has been correctly submitted to clear freight at destination ports.Coordinate with overseas internal offices to ensure timely booking of cargo to said destination to meet required delivery dates.Traffic CoordinatorFebruary 2006 to June 2007ADM Milling  Buffalo, New YorkSchedule daily truck shipments, bulk truck pick ups and railcar placement for daily loading.Negotiate freight rates with various carrier companies.Produce daily reports on flour mill production, weights of out going bulk flour milled and grades used in production.Audit and reconcile freight accrual billings on a weekly/monthly basis.Customer Distribution ManagerJanuary 2004 to June 2005Raymour & Flannigan Buffalo Service Center --- Cheektowaga, New YorkOversee delivery of all furniture within a 150 mile radius of the Western New York area.Handle employee hiring, scheduling, performance reviews, payroll, etc.Resolve customer complaints/concerns on a daily basis.Inventory Control ManagerMarch 2003 to January 2004Rpymour & Flanigan Buffalo Service Center  Cheektowaga, New York Direct movement, location accuracy and security of product in market.Conduct physical counts of stock and random audits across all stores within the Buffalo region including the Buffalo distribution center on a monthly basis.Handle performance reviews and scheduling for staff of 10.Hired as Inventory Control Coordinator in 2002.EducationAssociate in Occupational ScienceBryant & Stratton  Buffalo, New YorkMilitary ExperienceU.S. Marine Corp/ U.S. Army, 1981-1988

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