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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Lynda DriveConshohocken, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummarySeasoned Professional with extensive relationship and project management experience. Goal oriented leader with ability to plan and implement multi-faceted projects and deliverables while motivating team. Expertise in:Business DevelopmentRelationship ManagementStrategic PlanningCustomer ServiceProfessional ExperienceEaston Coach, Norristown, PA October 2018 to March 2020Operations Manager Laid Off due to CovidResponsible for interviewing and hiring new operatorsInitiate and Implement programs designed to train new OperatorsOversee all aspects of driver safety including; but not limited to, drive cam videosRetrain drivers on safety when violations occurCreate and implement programs including hiring, training, safety, and accident investigationManage teams to ensure projects are completed in a timely mannerOversees facilities management and assign improvements as necessaryHold monthly safety meetings with Management TeamEdens Transit, Philadelphia, PA April 2013 to November 2017Project Manager reporting directly to PresidentPrimary relationship manager between SEPTA and Edens TransitInitiate and Implement programs designed to enhance SEPTA experienceManage staff including HR, Finance, Operations and Fleet ManagersCreate and implement programs including hiring, training, safety, and accident investigationManage teams to ensure projects are completed in a timely mannerOversees facilities management and assign improvements as necessaryHold daily, weekly and monthly meetings with Management Team analyze weekly reports, which I consolidated and delivered to the President of the companyCT Student Services, LLC, Cherry, NJ February, 2007 to January, 2013Director of OperationsResponsible for business development including bidding and obtaining new contracts for school bus businessGenerated $8.5 million contract by building relationship with new customersRetained existing customer base by providing excellent customer serviceWrote and distributed policies and procedures for proper lines of employee reportingCreated employee handbook and operations manualOrganized a fleet of over 70 vehicles by establishing a maintenance program for inspections, detailing, and preventive maintenanceManaged parts inventory and orders for mechanicsResponsible for signage on vehicles and maintained records, including registrations, insurance and inspectionsPoint person for Department of Transportation and maintained records to stay in compliance with state regulationsDirectly handled complaints from riders and acted to trouble shoot and resolve all issuesManaged all aspects of main transportation contract (Burlington County Transportation), i.e., billing, managing staff of dispatchers, schedulers, reservationists and driversCertified as Company Representative for all drug and alcohol testingLaser Video Corporation June 2004 to January 2007Director of Sales/MarketingMaintained customer base as well as established new relationships with prospectsUsed the contact database software program ACT extensivelyCompleted phone calls, mailings and emails as well as visiting prospective customersWorked with Temple Universitys PTAC group to obtain GSA contracts to enable company to bid on government contractsGenerated new customers by networking at various Chamber of Commerce eventsMagarity Chevrolet September 2002 June 2004Sales ConsultantProvided full service to customers by establishing rapport, using strong product knowledge in demonstrating vehicles, negotiating and closing dealsParticipated in numerous online courses to become a certified sales rep as well as obtaining product knowledgeSuper-Fit Family Fitness Center April 1999 August 2002Sales Manager/TrainerManaged corporate accounts as well as sold in-house membershipsPerformed fitness evaluations at local businesses to drive corporate salesTaught spin classes and trained privatelyWrote and developed a manual/program for women to learn about the benefits of weight training while providing them with different types of workouts and pictures on how to perform exercises properlyObtained Spin Instructor CertificationCERTIFICATIONSSmith System Train the Trainer Certification Driver Safety ProgramDrug and Alcohol TestingAAI Personal Trainer CertificationComputer SkillsProficient in MAC/PC, Microsoft Office, Word, PowerPoint, Publisher, Excel, ACT and Adobe Photoshop |
