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Click here or scroll down to respond to this candidateCandidate's Name
Scottsdale, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVESeeking a position within your company to grow from within by using the ability to work in a stressful environment and tactfully handle sensitive issues; ability to present in a calm, professional manner and to tolerate a wide range of working conditions and personalities; the ability to multitask; ability to maintain a sense of order in a busy environment; ability to provide great internal and external customer relations by exceptional written and verbal communication skills. And effortlessly adjusting to new and changing situations and unexpected events; altering ones approach to tasks and projects with minimal loss of efficiency.SKILLSElectronic Medical RecordsEMR Systems, variousMedical TerminologyMedical RecordsMedical Office AdministrationMedical Back Office10 key-by-touchOrder ManagementQuality AssuranceLeadershipTeam PlayerPurchase OrderingCustomer ServiceMicrosoft OfficeCustomer Relationship ManagementProject ManagementInside SalesAccount ManagementBusiness Office AdministratorWORK EXPERIENCEEMR Remote ProcessorMay 2019 PresentCONFIDENTIALPhoenix, ArizonaServes as a key member of the EMR Remote team.Responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met.Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function.Always safeguarding and protecting the patients right to privacy by ensuring that only authorized individuals have access to the patients medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA Regulations.Utilizing pull lists of members, navigating multiple provider EMR systems to retrieve all required elements of a medical chart.Evaluate and resolve individual process exceptions; troubleshoot cause of exception and execute chart identification.Microsoft Office ProgramsMedical Record Software; EPIC, eClinical Works, Meditech, PowerChart, and various others.Caregiver - FamilyMarch 2018 March 2019Phoenix and Prescott, ArizonaMedical Records Administrative AssistantJanuary 2018 March 2018MEDIX STAFFING - CIGNA HEALTHCAREPhoenix, ArizonaContract Position-reason for leaving: to care for a family members Medical, Eligible for RehireMaintaining an average of 8,000 keystrokes per hour, 10 key-by-touch, Microsoft Office Software.HEDIS Project - Record Retrieval Specialist working under the direction of the Health Effectiveness Data Information Set Lead and other Cigna Personnel.Heavy inbound and outbound calling to Physician Offices to retrieve EMRs (electronic medical records).High volume of data entry, research, discovering errors and fixing mistakes.Document when records are received, sort electronically into a storage database, track outstanding requests, sort and filter a spreadsheet to create for follow-up calls.Home Renovation AssistantSeptember 2017 January 2018BILLS HANDYMAN SERVICESPhoenix, ArizonaAssisting with Interior and Exterior renovationsClient Services including Purchase Orders, Measurements, Construction, Material Buying, and Day to Day delivery of services, Manual LaborData Entry, Accounting, negotiating services that are rendered. Maintaining an average of 8,000 keystrokes per hour, 10 key-by-touch, Microsoft Office Software.Data Entry Clerk - Health Information Management SystemsAugust 2016 November 2016VOCA STAFFING - MAYO CLINICPhoenix, ArizonaContract Position-Temporary ProjectMaintaining an average of 8,000 keystrokes per hour, 10 key-by-touch, Microsoft Office Software.Adding patient education into Power Chart and associated links. Excellent skills in communicating with internal personnel.Responsible for maintaining databases. Works independently with little need of direction, able to make independent decisions related to issues that arise.Receives reviews, enters, and updates data in system such as billing, payment processing, patient registry or other systems applicable to work area.Responsible and accountable for entering data into systems providing follow through on disposition of raw data.Makes appropriate decisions to determine correct usage of ANSI codes to assist with prompt collection for rejected claims.Revenue Cycle SpecialistOctober 2013 March 2014CONIFER HEALTH SOLUTIONSScottsdale, ArizonaMaintaining an average of 8,000 keystrokes per hour, 10 key-by-touch, Microsoft Office Software.Healthcare Revenue cycle involving many strategies, including procedures that hospitals and clinics use to improve cash collections and meet liquidity goals.Including customer receivables valuation, underpayment recovery policies and transactions involving federal government programs of Ambulatory services and specifically for Medicare and Medicaid insurances.Knowledge of patient accounting systems: AS400, MARx, ONBASE, Microsoft Office applicationsCustomer Assurance RepresentativeJuly 2001 - December 2001WINDSOR WINDOWS and DOORSDes Moines, IowaMaintained a high level of customer service to over 20 accounts nationwide, while providing every client with knowledge and information of products. Maintained accounts by placing order, assuring accuracy throughout shipment. Also, resolved any problems throughout the ordering process.ICOMS, Order Management Systems and Administrative Data EntryPurchasing/Inside SalesAugust 1999 - September 2001SAN DIEGO MIRROR and WINDOWVista, CaliforniaPurchased windows, doors, and supplies for new tract home developments. Working as a sub-contractor, taking orders, assuring accuracy of multiple orders and placing them to several manufacturers. Much precision and details information throughout the process. And analyzing bids, job costs and creating purchase orders. ICOMS, Order Management Systems and Administrative Data EntryArizona CollegeApril 2012 December 2012Medical Assistant StudentGraduate with Medical Assistant DiplomaCaregiver FamilyJanuary 2009 January 2012ArizonaAdvertising/Office AssistantJuly 2006 December 200821st CUSTOMScottsdale, ArizonaResponsible for daily office duties: answering multi-line phone system, fax, data entry, filing, and utilizing Microsoft Office programs. Implementing the production of pricing sheets and design of detailed brochuresOffice Administration, Sales, Fabrication, and installerAnswering customers questions about products and services via phone/person.EDUCATIONArizona College Diploma: Medical Assistant April 2012 - December 2012Glendale, Arizona Achievements: Deans ListCertification: CPR Certification July 2012Mira Costa College Business/Human Relations Studies Spring 1997 Fall 1999Oceanside, CaliforniaBarry Goldwater High School Diploma June 1994Phoenix, Arizona |
