| 20,000+ Fresh Resumes Monthly | |
|
|
| | Click here or scroll down to respond to this candidate6918 Snow View LaneChattanooga, Tn. Street Address
Phone: PHONE NUMBER AVAILABLECandidate's Name
Education General Educational Development CertificateWork History [January Street Address -June 2020] Erlanger Health CenterDesktop Technician IIIAnswer calls for help desk for IT departmentPrioritize callsTroubleshoot and solve general system issuesAssign tickets to techniciansEnsure proper documentation of service ticket statusReplace hardware when neededMonitor serversReboot servers as neededInstall various softwareComputer OperatorMonitor data centerCreate help tickets for incoming calls from usersEscalate tickets to appropriate groupEscort visitors into hospitals other data centersTrained new operatorsRan computer backupsDistribution ClerkPrint daily, weekly, and monthly reports for departmentsDecollate and burst reports to be distributedDistribute reports to various departments within hospitalPrint payroll checksRelated SkillsStrong customer service skillsMultitaskingProficient in Microsoft OfficeVarious Computer Systems knowledgeAttention to detailUnderstanding of HIPAAExcellent organizational and communication skillsHighly dependableAbility to work independentlyReference Available upon request |