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PHONE NUMBER AVAILABLE [ndalexisStreet Address @gmail.com] [Des Moines, Iowa],4500 Crestmoor DrCERTIFICATESGoogle Technical Support FundamentalsGoogle System AdministrationIT EssentialsCCNA EducationLinux (udemy.com)QUALIFICATIONSOperating Systems:[Windows 7/8.1/10, Server 2012 R2, Ubuntu Linux, Android] Networking: [Network installation, troubleshooting network issues, proxy server configuration, MikrotikRouter Active Directory,TCP/IP, Subnetting, IP, DNS, DHCP, Vlan, network cable installation(cat5 and cat6),Making crossover and straight through cable with RJ-45]Hardware: [Audio, video and speakers Installation, assembling and disassembling the computer system, Projector Installation, Troubleshooting hardware component, Printers Installation] Software:[Operating System Installation, computer Application Installation,Troubleshooting software issues, Printers Configuration]RELATED EXPERIENCE[IT TECHNICIAN] [Kigali][KIGALI INDEPENDENT UNIVERSITY] [01/2013 - 03/2016] [Network installation and Troubleshooting] [Software and hardware Troubleshooting] [User Support][Network&System Admin ] [Gisenyi][KIGALI INDEPENDENT UNIVERSITY] [03/2016/06/2019] [Network network cable installation and Troubleshooting] [Cisco Router and Switches configuration ] [MIS Troubleshooting and User Support][Mail Sorting] [Urbandale][Pitney Bowes] [09/2019-03/2020] [Mail Processing] [Mail Dispatching] [Mail Sorting][Labor job] [Grimes][Amazon] [03/2020 - 09/2020] [Stowing by scanning packages] [peaking using scanning Machine] [inductor][IT TECH] [Des moines][Online with Peak system] [06/2020-11/2020] [HP LaserJet Installation] [windows10 Deployment ] [HP LaserJet Configuration][Cable Installation] [Cuming][Microsoft Date center] [09/2020 - 11/2020] [Fiber Connector Testing and Mapping Fiber cable] [Ground cable Installation] [Racks Installation]EDUCATION[Kigali Independent University][2013 to 2014] [Degree in computer Science] Kigali, Rwanda[2019] Evaluated and accredited by ECE in United States (transcripts available)