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KawahnaMartinStreet Address  Pearlbush PlBryans Rd, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryAn accomplished college graduate seeking an IT career that fosters learning and the opportunity to gain knowledge, skills and abilities through day-to-day work activities and experiences.ExperienceCOMPTIA Security+ SY0 501Certification Obtained: July 18, 2020 Threats, Attacks and Vulnerabilities Technologies and Tools Architecture and Design Identity and Access Management Risk Management Cryptography and PKICash Office Supervisor, Food LionBryans Road, Maryland January 2019 - April 2020 Serves customers in a courteous and efficient manner, ensuring that all transactions are handled according to the stores rules and regulations. Analyze, research and resolve problems and discrepancies Types correspondence, reports and other materials in final smooth format Engages with customers in a friendly and upbeat manner to ensure all customers receive quality service Responsible for troubleshooting PC hardware?software problems. Handles matters and situations of a confidential and sensitive nature. Coach and train approximately 20 employees Manage and record all financial activity in the store from the previous day May Contact Supervisor Lucinda Smith (240) 299-7825 Administrative Assistant, Maryland Gospel Assembly School Brandywine, Maryland September 2017- June 2019 Provided general office support including filing, faxing, composing and sending emails, answering and transferring calls, scanning, and photocopying. Maintains organization and update of various files, regulations, manuals and directives Wipe old data, refresh old machines Image, configure and provision computers (Desktop and Laptops) for students Upgrade Windows 7 to 10May Contact Assistant Principal Shameik Pelt PHONE NUMBER AVAILABLE Front Desk Assistant, College of Southern Maryland La Plata, Maryland August 2017-December 2017 Served as student liaison to current and incoming students, this includes providing all students with the appropriate information and documentation that is needed. Answer and transfer calls to the appropriate personnel in an appropriate and timely manner. Keep track of documents for the front office this includes; making coming, typing documents, filing, and faxing when needed.May Contact Supervisor Laurie Cangeloski (301) 934-2251 EDUCATIONCoral Reef Senior High School Obtained High School Diploma- June, 2016College of Southern Maryland Communications Major Obtained Associates Degree-August, 2019MyComputerCareer COMPTIA Security+ SY0 501 certificationSKILLS Customer-service experience and goal oriented Ability to work independently and as a team member under tight deadlines with changing priorities Critical Thinking Effective organizational, planning and time management skills Effective skill performing mathematical calculations and working accurately with numbers Excellent oral and written communication skills Ability to train and assist others Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill exercising initiative and using good judgment to make sound decisions Computer Skills (Including Microsoft, PowerPoint and Excel) Creative Thinking Effective verbal and written communication skills Ability to work independently and in a team environment Additional REFERENCES Shameik Wills- PHONE NUMBER AVAILABLE Teshner Pierre Louis- PHONE NUMBER AVAILABLE Alexis Pelt- PHONE NUMBER AVAILABLE Federson Toussaint PHONE NUMBER AVAILABLE/pre>