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Click here or scroll down to respond to this candidateKSCandidate's Name
Professional SummaryGoal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring + years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.Outgoing Certified Server Trainer with proven ability to drive sales through excellent customer service. Experienced with training and coaching new servers on sales techniques and menus while multitasking in fast-paced environments.Cannabis Professional with background as sales manager and Product manager looking to join a growing entrepreneurial organization as part of the Executive team.Work HistoryCompassionate Distributors - Sales/Senior Product Manager Ruidoso, NM04/2016 - CurrentEMAIL AVAILABLEPHONE NUMBER AVAILABLERuidoso, New Mexico 88345SkillsEducation05/1999Clovis High SchoolClovis, NMHigh School DiplomaCertificationsHippa certifiedMCPDeveloped and implemented favorable pricing structures balancing firm objectives against customer targetsCompiled product, market and customer data to forecast accurate sales and profit projectionsManaged benchmarks, product demonstrations and testimonials for performance evaluationMonitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize salesConsulted with product development teams to enhance products based on customer dataHelped incorporate product changes to drive customer engagement and firm profits Provided training and support to sales team members Aligned activities with corporate objectives by coordinating marketing, sales and IT processesConsidered business demands and customer preferences when developing pricing structures and marketing plans Sales growth Industry standards and regulations Sales professional Sales training Proficient with industry hand tools Medical records management MCP regulations knowledge Point-of-sales systems Sales and marketing methods Managing medical practices Sales operations MCP industry knowledgeBrewer Oil Company - General ManagerRuidoso, United States01/2012 - 04/2016Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocolCaptured new customers by optimizing business strategies and launching products to diversify offeringsOversaw preparation of marketing copy, images, videos, emails and other collateralDeveloped creative sales tools, including presentations, trend reports, kitted assets, and product data sheetsEstablished, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factorsCapitalized on industry and marketplace trends to strategist solutions and enhance business operationsDirected marketing projects at all stages, including conceptual planning, schedule management and final implementationMonitored local personnel on best practices and protocols to maximize productivityWorked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetingsBuilt brand awareness and generated leads while managing internal and external marketing campaigns and programsHandled all interactions with Department Of Health, Training employees in all compliance issues Completed all quarterly reports, and annually renewed License Transported all starting material to manufactures and delivered all products to each location Grew cannabis business sales by 10% in first year Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer serviceIncreased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actionsDelivered business strategy and developed systems and procedures to improve operational quality and team efficiencyReceived superior customer service satisfaction scores for three consecutive quartersManaged budget implementations, employee reviews, training, schedules and contract negotiationsOversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitabilityReviewed performance data to monitor and measure productivity, goal progress and activity levels Organized budgets, oversaw P&l and achieved margin targets Cattle Baron - Lead Server/Crew TrainerRuidoso, United States12/2011 - 05/2014consistently to stay on track with growth plansDrove year-over-year business growth while leading operations, strategic vision and long-range planningReduced corporate risk by managing shrink processes and controlling inventory levelsEvaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiencySupported regulatory compliance by overseeing all audits to verify protocol adherenceIdentified and capitalized on community business opportunities with effective networkingConsistently complied with company policies and government regulationsDelivered exceptional client experiences with hands-on leadership of front line associates and area managersManaged general operations, including hiring, coaching and mentoring team of twenty sales representativesDeveloped and implemented successful marketing programs, bringing store from tenth to number one place in districtEnsured supply met demand by overseeing all merchandising decisions, replenishment and inventory managementDiminished financial discrepancies 7% by implementing organization and communicationAsked diners about meals to assess satisfaction and collect vital feedback to improve operationsKept register accurate through correct billing, payment processing and cash management practicesEnhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bagsManaged wait staff of five, serving eight tables daily for four-star fine dining establishmentLoaded trays with accessories, including eating utensils, napkins and condimentsAssisted with various banquet food stations, set up and service to multiple dining areasCollected credit card, cash and gift certificate payments from customers and made proper change for cash transactionsChecked identification to enforce age requirement for alcoholic beveragesAssigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patronsOversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of eachshiftKept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergiesArranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat businessStored food in designated containers and storage areas to increase shelf life and prevent spoilageFolded napkins and prepared silverware sets to provide adequate supply for host stationHandled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to serviceMaintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteouslyTrained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivityMonitored dining rooms for seating availability as well as service, safety and well-being of guestsShared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interestHelped customers place orders, explained menu items and suggested appropriate options for food allergy concernsUnsold customers and optimized table-turns, outperforming wait staff average sales by up to 10% |
