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Harrisburg, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE#readytoworkAuthorized to work in the US for any employerProject CoordinatorEssintial Enterprise Solutions - Mechanicsburg, PA September 2017 to March 2020Responsible for providing Customer service to techs checking them in and out of site visits, closing out open tickets so they could be sent for payment. Handling calls for Wawa contract entering all Information for needed technician into the Wawa system for technicians to be dispatched.Tax PreparerLiberty Tax Service - Harrisburg, PAJanuary 2017 to May 2017Responsible for preparing individuals tax returns for Federal State and Local taxes. Customer Service RepresentativeKeystone - Tioga, PAJune 2015 to December 2016Answering incoming telephone calls from potential customers discussing services and pricing. Provider Enrollment SpecialistAnthem - Harrisburg, PAMarch 2014 to June 2015Responsible for reviewing applications from providers requesting to join specific medical plans as in network providers making sure all tax id numbers were current and that there were no flagged providers enrolled. Dispatcher/Customer ServiceAmerican Taxi - Harrisburg, PAApril 2008 to January 2014SWORK EXPERIENCEResponsible for answering all incoming calls from individuals requesting to be picked up as well as logging those calls into the computer system and dispatching to drivers. I was also in charge of completing all weekly schedules for dispatchers and drivers as well as completing weekly payroll to be processed. Customer Service Representative/Claims ProcessorHighmark Blue Cross Blue Shield - Camp Hill, PADecember 1995 to March 2008responsible for medical claims billing and coding as well as processing medical claims, until I transferred into the Customer Service department in which I was responsible for answer incoming calls as well as completing out going calls when necessary pertaining to the processing of claims that may have been rejected due to benefits or eligibility. Diploma in BusinessCentral Dauphin East Highschool - Harrisburg, PASeptember 1984 to May 1989Microsoft office (10+ years)Call Center (10+ years)Customer Service (10+ years)Data Entry (10+ years)Project CoordinationMedical CodingMicrosoft OutlookMedical BillingTax ExperienceAccounts ReceivableCPT CodingEvent PlanningICD-10Office ManagementPricingProject ManagementMicrosoft ExcelInsurance VerificationICD-9Medical TerminologyICD CodingMedical Office ExperienceMedical RecordsQuickBooksMedical SchedulingEMR SystemsEDUCATIONSKILLSNegotiationTypingWarehouse ExperienceShipping & ReceivingDriving |