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Title Desktop Support Engineer
Target Location US-PA-Red Lion
Email Available with paid plan
Phone Available with paid plan
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Leon R Geesey JrStreet Address  Winterstown RdRed Lion, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVETo secure a challenging IT position that will allow me to utilize my knowledge and 20+ years of experience as well as provide for the opportunity of professional growth. Willing to expand my knowledge in development.EXPERIENCE07/2018  08/2020 EbryIT Westminster, MDIndependent Contractor- performed work at various locations around the Carol County Maryland School System- inventoried newly delivered Dell Computers- imaged new Dell Systems using PXE and SCCM- deployed new Dell systems to various locations around the district01/2019  01/2020 Teksystems York, PADesktop Support Engineer- contracted to Wellspan Health Systems- imaged Windows 10 onto HP Thinclients and Dell Desktops and Laptops- replaced existing Windows 7 systems with Windows 10 systems08/2018  10/2018 Teksystems Lancaster, PASystems Integrator- contracted to Penn State Health at acquired CPMG locations- imaged Windows 10 using Ivanti tools and installed additional software on 500+ PCs- replaced computers and Fujitsu scanners at 13 locations and verified functionality08/2016  08/2018 Go2ITIndependent Contractor- travel to various locations/companies in South Central PA/Northern MD- deploy new equipment as outlined in project procedures- remove old equipment and prep for shipment back- maintain software and hardware as needed- provide hands on assistance for remote technical support personnel10/2016  12/2018 Source 1 Solutions Mount Holly Springs, PAOncall Support Engineer- contract to provide on site support when needed at Ahlstrom location- after hours and vacation IT coverage on as needed basis- installation of corporate images on new desktops and laptops using PXE and SCCM- maintain software and hardware as needed- troubleshoot hardware needs of the end user05/2018  05/2018 Teksystems Hershey, PADesktop Support Engineer- contract with Penn State Health- verified the functionality of Wacom Signature Tablets and Fujitsu Scanners- installed needed software and and verify workstation configuration- inventoried installed equipment and update tracking database- assisted end users with reconfiguration of workspaces for workflow03/2018  04/2018 Teksystems Bryn Mawr, PAEpic Launch Intake & Triage Center Support Representative- contract with Main Line Health System- answered Go Live support line for Epic Medical Record rollout- triaged incoming calls and direct to correct support queue- created ServiceNow tickets for support calls- paged oncall personnel for urgent/patient at risk issues01/2018  02/2018 EbryIT Elkton, MDIndependent Contractor- performed work on location at ATK Orbital- inventoried newly delivered Dell equipment- coordinated with onsite personnel order and locations for deployment- performed backup and restore of users local data- imaged new Dell Systems using PXE and SCCM- deployed new Dell systems to end user desks05/2017  11/2017 Teksystems York, PADesktop Support Engineer- contract with Wellspan Health System- coordinated with end users scheduled installations- inventoried existing equipment onsite and verify equipment to be replaced- prepped new equipment for deployment- installed new equipment as directed- verified network configuration and adding required punch downs- troubleshot issues with new installations- trained end users on new equipment and other changes- traveled to remote locations to do installations08/2016  09/2016 EbryIT Westminster, MDIndependent Contractor- performed work at various locations around the Carol County Maryland School System- inventoried newly delivered Dell Computers- imaged new Dell Systems using PXE and SCCM- deployed new Dell systems to various locations around the district01/2016  03/2016 Mastech, Inc Lancaster, PADesktop Support Engineer- contract with Lancaster General Hospital- added new components to end users computers- installed requested applications following approved procedures- assisted end users with questions on application features- imaged new computers for deployment to end users06/2011  03/2015 Oracle Americas, Inc. Camp Hill, PAGlobal Systems Support Engineer- analyzed collected system data to determine faulty hardware- corrected customer configuration issues with ZFSSA Storage product- provided actions for customer disk replacement under Solaris Volume Manager- reviewed Solaris Cluster issues and recommended actions to resolution- dispatched replacement fiberchannel HBAs after being diagnosed as faulty- recommended software updates related to System Administrative issues- verified/updated knowledge documentation to ensure clear and correct methods8/2009  5/2011 HP Enterprise Services Camp Hill, PAStorage Technical Support Engineer- contracted to support various Sun Microsystems/Oracle products- performed disk replacements under both Veritas and Solaris Volume Manager- diagnosed hardware failures in Sun branded storage equipment with remote tools- provided documentation and procedures for common software and hardware issues- analyzed and resolved issues with fiberchannel cards and SAN configurations- dispatched replacement components for issues with Sun supported equipment- participated in daily collaborations with other support engineers on Storage issues4/2008  7/2009 Kforce Professional StaffingThe Computer Merchant LtdBarbeau Enterprises, Inc Southwest FloridaDesktop Engineer/Team Lead- provided on site support for remote support engineers- coordinated with on site users during installation and migration procedures- installed equipment following documentation provided by project coordinators- verified that all migration procedures completed successfully- addressed end users questions related to new configurations and equipment- managed other contractors as primary responsibility for Team Lead role- managed inventory and logistics of equipment for customer locations11/2005  3/2008 Electronic Data Systems Camp Hill, PATechnical Support Engineer- contracted to support a wide variety of Sun Microsystems products- analyzed and resolved hardware issues with Sun server hardware- suggested installation of software patches to resolve software issues- provided documentation and procedures for common software and hardware issues- dispatched replacement components for issues with Sun supported equipment- performed disk replacements under both Veritas and Solaris Volume Manager- daily collaborations were common with support engineers on Sun server issuesSKILLSCompTIA A+ 2009 5 yearsSolaris 10 Certification 2 yearsMicrosoft MCSE 4.0Novell MCNE 5.0EDUCATION5/1985 Penn State UniversityYork Campus Associate Degree Computer Science

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