| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLE 20 Bernadette Way, Washingtonville, NY 10992 EMAIL AVAILABLEQualifications for ManagementPossess extensive experience providing high-level operations, program, and project management, with emphasis in publishing and ad production. Adept at leveraging technology to streamline processes, boost productivity, reduce costs, and increase revenue. Detail-oriented and proactive, with strong strategic and analytical skills. Excel in leading and motivating top-performing teams to exceed ambitious goals under pressure. Views challenges as opportunities and adapts quickly to change. Proficient with Microsoft Windows OS and Office (Word, Excel, Access, PowerPoint). Expertise spans:P&L Responsibility Budgeting & Forecasting Expense Control Staff Supervision & Development ProofreadingInternal & External Customer Service Client & Vendor Relations Problem Resolution Cross-Discipline Collaboration Data Entry; 10 KeyHighlightsPartnered with a publisher to assess and implement business strategies, proposing alternatives to grow revenue and developing additional vendor programs that reduced ad production costs and expanded profit margins.Effectively managed distribution of advertising workload under fixed deadlines and tight schedules.Ensured seamless transitions between programs via open communication with sales representatives and clients.Coached and cross-trained staff to enhance performance and support high-volume periods.Provided higher value, more accessible information to users by conducting a comprehensive review of diverse product categories and developing improved methods for data collection.Aided in designing a circulation database that streamlined report production and simplified audit oversight.Refined customer service processes to better assist sales representatives in addressing subscriber inquiries related to renewing/subscribing/updating via telephone and obtaining information on regional guide delivery status.Career TrackConduent Inc, Secaucus, NJ 2018 to 2020Project Management AssociateProvide analysis and testing support for special project, moving 50+ outsourcing clients and approximately 11,000 forms to a new fulfillment solution.Working closely with multiple business units, as appropriate. Effect results result by maneuvering through appropriate formal and informal organization channels. Constantly keeping all business units abreast of our ongoing project, identifying positive and negative outcome and what solutions we are available to overcome obstacles, monies, outsourcing.Analyzing and testing: interview teams to effectively document the requirements and to plan and execute test plans. Performing a soft launch to analyze results and make modifications prior to initiating a project.Thomas Publishing Co., LLC, New York, NYDirector of Operations, ThomasNet News 2010 to 2016Served on the management team and directly supported the publisher to ensure efficient operation of an online retail site focused on delivering timely information on a wide range of industrial products. Directed up to six personnel.Worked with the publisher and senior management to administer the financial planning process. Arranged all required documentation. Produced yearly spending plans as well as quarterly forecasts. Tracked, analyzed, and communicated fluctuations. Revised budgets as needed. Prepared and submitted financial, statistical, narrative, and other reports.Organized an annual calendar of programs based on availability; maintained an accurate Microsoft Access database of current and future programs.Oversaw the advertising and production department. Monitored the writing of editorial press release summaries with offshore vendors. Supervised an ad production vendor and administrative production analyst responsible for monthly billing. Coordinated administrative support functions, including supplies and IT.Director of Content Management Development, ThomasNet News 2006 to 2010Managed a team of manufacturing and engineering specialists responsible for developing expanded content for client accounts in targeted areas. Prepared and controlled a department budget of $1 million.Worked with content engineers to update, improve, and augment industry-specific products and services; delegated assignments based on individual expertise and thoroughly assessed output to ensure optimal delivery to customers.Partnered with the technical team to develop and enhance tools in the Thomas system to improve user experience.Monitored the performance of individual staff members and reviewed annual salary recommendations.Distribution Fulfillment Director, Thomas Regional Directory 1990 to 2006Managed a two-tier department (audit and fulfillment), supervising a staff of 15. Administered a budget of more than $1M covering 19 business regional print directories with controlled circulation of 3.4 million subscribers.Established print runs and calculated postal monies to be deposited at each bulk mail center.Prepared and filed statements for all audits by the Audit Bureau of Circulations (ABC).Circulation Fulfillment Manager, Thomas Regional Directory 1984 to 1990Administered a $1M budget while holding accountability for 12 regional directory guides with controlled circulationfrom subscriber fulfillment to distribution across the United States; ensured all required paperwork was submitted prior to actual distribution.Directed ten data entry department staff in fulfilling new and renewal subscriptions for the regional directories.Managed outsourced vendors who assigned Standard Industrial Classification (SIC) and North American Industry Classification System (NAICS) codes to records not found in the Dun & Bradstreet database.EducationAssociate Degree in Computer Science, Monroe College, Bronx, NY |
