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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Street Address EMAIL AVAILABLEOBJECTIVECertified Salesforce Administrator with 2+ years of extensive Salesforce experience and management skills seeking positions in Salesforce platform with your organization to utilize acquired human resources and customer service skills. An effective leader with strong interpersonal, leadership, analytical and relationship management skills.EDUCATIONWilmington University, New Castle, DE Expected Dec 2020Master in Information Systems Technology. GPA: 3.8Related Courses: Algorithms, Web programming, DBMS, Data Mining, Analysis Modelling and Design, Project and Change Management, Data Communications and Networking, IT Policy and Strategy.Jawaharlal Nehru Technological University, Hyderabad, IN May 2016Bachelor in Computer Science Engineering. GPA: 3.6Related Courses: Data Structures, Operating system, OOPS, Database, Web Technology, SDLC, Software testingSKILLSSalesforce, Database Management, Reporting and Analytics, Data Loader, Workflow and Approvals, Reports, Validation Rules, Java, C, SQL, JavaScript, HTML, CSS, PHP, BootstrapEXPERIENCEBodhtree Consulting Ltd, Hyderabad, India 10/2016- 11/2018Salesforce AdministratorCreated user groups and configure workflows and assignment rules to enable proper routing of leads tothe marketing members.Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.Configured profiles and Administrative permissions to grant/deny 3000users access to platform features. Created customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company.Implemented pick lists, filed dependencies, lookups, master-detailed relationships, validation, and formula fields to the custom objects.Customized Marketing application to create a web to lead forms, assigning tasks, and managing workflows.Involved in preparing Business Requirement Document and Functional Requirement Document.Redesign through customization and applications within Salesforce.com, including the implementation of Solutions and Leads. Training of salesforce.com globally for the Sales and Marketing Teams.Virtusa Consulting Services Pvt Ltd, Hyderabad, India 09/2015- 09/2016Associate Software EngineerTrained on Cloud computing concepts, introduction to Salesforce and its architecture.Acquired good understanding in Salesforce administration.Well versed with analyzing company Processes, translating business workflows into accurate CRM workflows & configuring CRM applications to meet business needs.ACADEMIC PROJECTSWilmington UniversityCreated a Webpage for Wilmu Yoga Club Fall 2020Designed and developed a responsive website for the university student yoga club representing layout using HTML, CSS, PHP and Bootstrap.Implemented the mockup to develop a multipage responsive website that helped more than 100 students with registration, events, and tips.Full stack development of games and quiz using HTML5, CSS3, JavaScript Summer 2020Created a snake game as a part of my course work using HTML, which increases its size, as it eats an apple which helped me secure an A grade.Created a quiz using JavaScript functions as a personal challenge to improve my JavaScript skills.ACTIVITIESWilmington UniversityVice President, Graduate Student Council 09/2019-presentParticipated in monthly meetings with Career Center to discuss ideas forcollaborationFounder and President of a yoga club - Wilmu YogaInitiated monthly networking nights with alumniReceived Student Governing Association scholarship for serving as a member of SGAZonal head for Teach for a Change MAD - Make a difference campaign (India-based NGOService).Available January 2021 |
