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Title Manager Sales/ Customer service specialist
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILE I am a dedicated, goal oriented and self-driven professional with over 9 years of experience in the Hospitality industry. My unique set of skills, and education combined with my strong background will provide a positive addition to any management team. EDUCATIONBACHELORS IN HOSPITALITY MANAGEMENT, MINOR: BUSINESS MANAGEMENT 2013 NEW YORK CITY COLLEGE OF TECHNOLOGY 2013 - 2015EXPERIENCEASSISTANT GENERAL MANAGER THE NEDERLANDER ORGANIZATION 2016 - PRESENT TIMES SQUARE, NEW YORK Coordinating, directing and planning daily business operations Organizing weekly orders, deliveries and equipment maintenances Generating payroll reports, staff scheduling, managing finances and training employees Resolving day to day staff and guests inquiries and complaints CONCESSION MANAGER SANDBAR CONCESSION INC 2011  PRESENT TIMES SQUARE, NEW YORK Leading a team to achieve optimum sales and guest satisfaction Ensuring protocols and procedures are followed to maintain companys standards Interacting with diversified clienteles and delivering high level of personalized customer service Planning special events, closing daily sales reports and submitting weekly inventory reports FRONT DESK AGENT STAYBRIDGE SUITES TIMES SQUARE 2016  2017 TIIMES SQUARE, NEW YORK Checked in/out guests, scheduled bookings and processed payments Greeted and assisted hotel guests including tourists, business travelers and private groups Responded to high levels of reservations, emails and phone calls simultaneously Focused on extending excellent service skills to guests SKILLS- Efficient problem-solving skills - Fluent in English and Arabic- Organized and detail oriented - Proven team leader- Micros Systems - Licensed Bartender at ABC bartending school- Alcohol Training Awareness Program certified - Food Handlers License-

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