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Title Office Customer Service
Target Location US-TN-Cordova
Phone Available with paid plan
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2080 Goodhaven Dr., Memphis, TN PHONE NUMBER AVAILABLE-319-2810lmjefferson3@aol.comCandidate's Name
ObjectiveDesire a position utilizing organizational, interpersonal and communication skills with an opportunity for advancement.Experience2001-PresentShelby County Juvenile CourtMemphis, TNPrincipal Court ClerkRespond to in-person and telephone requests for information from general public, attorneys and other involved parties. Maintain docket calendar and database for Juvenile court. Draft professional court correspondence to facilitate additional services needed during the court hearing. Prepare court orders for probation orders, sentencing information and other actions. Document all exhibits admitted during hearings. Coach new employees on administrative procedures, company policies and performance standards. Perform research to collect and record data. Typing 45 wpm, Microsoft Office proficient, 30 years of clerical experience and 25 years of customer service experience/6 years call center.United States Census BureauJune/2010-Aug./2010U.S CensusMemphis, TNEnumeratorVisited homes of individuals that did not return the U.S Census survey. Completed surveys in face to face interviews. Returned surveys in a timely manner and attended all training modules and meetingsEducationDec./2015 Bethel University McKenzie, TNGraduated: Bachelors of Science: Business OrganizationJan./2017Graduated: Masters of Science: Conflict ResolutionReferencesReferences are available on request.

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