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Manager Program Resume Chicago, IL
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Title Manager Program
Target Location US-IL-Chicago
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Candidate's Name , MPHStreet Address  S. Eberhart Avenue
Cell: PHONE NUMBER AVAILABLEChicago, IL Street Address
Email: EMAIL AVAILABLEProgram Development Operations Management Resident RecruitmentExperienced Program Manager with proven success in regulatory compliance, financial analysis, and strategic planning related to educational programs and activities of a large unit. Demonstrated history of managing post-doctoral programs, recruiting potential residents, establishing effective and diverse avenues of communication, providing regular updates on career and professional development opportunities, and adhering to guidelines for institutional accreditation.EXPERIENCEUniversity of Illinois, Chicago, IL February 2019 - PresentProgram Manager, Department of MedicineIndependently led the operational, financial, regulatory and business operations of an accredited Internal Medicine Residency program of 3-year, 120+ resident program; including but not limited to onboarding of new residents, termination of graduating residents, and maintaining accreditation.Developed and monitored the annual budget of $500,000, including providing monthly financial reporting and forecasting, cash flow management, capital spending and expenditures review and approvalSuccessfully executed resident recruitment efforts for 750 interviewed candidates including; managed Electronic Residency Application Service (ERAS) process, assisted program director in screening, inviting, and scheduling candidates to interview, updated online and in-person recruitment materials provided to applicants, coordinated interview process, candidate ranking, and all match and post-match activitiesDesigned and implemented strategic plans, annual goals, objectives, and administrative direction of the Internal Medicine Residency department to ensure compliance with accrediting body, regulatory agencies, university policies, and department mission and vision.Provided administrative supervision, guidance, and approved payroll to a team of 5 employees regarding administrative issues, due dates and deadlines. Screened, interviewed, hired, and trained new coordinator and assistants.University of Illinois, Chicago, IL May 2016  February 2019Project Coordinator, College of DentistryImplemented a Health Resources and Services Administration-funded program to prepare pediatric dental residents for the complex and comprehensive needs of pediatric patients in medically underserved communities; served on selection committee for incoming residentsProvided and coordinated online and in-person dental public health career development activities that support postdoctoral pediatric residents, including trainings in areas important for providing diverse and culturally component oral careCreated program modules and applied learning experiences, through academic courses, clinical training, and research, for postdoctoral program residents to ensure compliance with Commission on Dental Accreditation (CODA); developed two distinct tracks to measure program performance, including 1.) The efficacy and appropriateness of the added curriculum and 2.) The impact on postgraduate practice placement and behaviors.Collaborated with College of Dentistry Human Resources to standardized salaries, titles, contracts, and benefits for Pediatric Dentistry Postdoc residentACCESS Community Health Network, Chicago, IL October 2015  April 2016 Clinical Operations Public Health Graduate InternshipEngaged in process improvement projects for the largest community-based primary health care provider for Medicaid patients in Illinois in an effort to enhance overall patient experience. Gained skills in Rapid Dramatic Performance Improvement (DPI) to improve cycle time, no-show rate, and third next available appointment, protocol development, environment assessment, and policyimplementationLed full-scale initiative to design and implement New Manager Orientation Guide for 36 clinics. Participated in process improvement initiative to reduce patient transportation barriers in 36 clinics, and strategically increase patient accessibility in over 100,000 patientsTrack and reported data including Patient Visit Tracking, Secret Shopper Call Log, Clinic Slot Utilization Summary Reports, and other reporting formats in the process of improving patient experience; presented project deliverables and findings to senior leadershipUniversity of Illinois, Chicago, IL October 2014  May 2015 Conference Co-Chair, School of Public HealthElected by School of Public Health faculty, to oversee and manage all aspects of conference planning, implementation, and evaluation of the Seventh Annual Minority Health Conference including: fundraising, programing, marketing, and logistics for 400+ registered participants; collaborated with faculty and staff to refine and implement conference deliverables and fundraising goalsManaged 20 conference committee members and successfully executed regional conference logisticsWrote and submitted funding proposals to internal and external sources and donors, and secured funding for$25,000+ worth of conference expenses. Prepared detailed budget allocation $25,000 plus and incorporated changes as neededOak Lawn Police Department, Oak Lawn, IL Emergency Management Agency AssistantJanuary 2014  October 2014Worked closely with Cook County Department of Public Health and other local agencies to design emergency and disaster preparedness training courses for a municipality of 57,000 residents and a daily transient population of over 200,000, -including a Strategic National Stockpile and Mass Prophylaxis Distribution PlanParticipated in Federal Emergency Management Agency (FEMA) conferences and trainings. Certified in National Incident Management Systems Training 100, 200, 300, and 400EDUCATIONOne Million DegreesCoachUniversity of Illinois at Chicago, Chicago, Illinois Master of Public Health, Health Policy & AdministrationUniversity of Missouri, Columbia, Missouri Bachelor of Health SciencesUIC Urban Health Program Student Leadership AwardRecipient 2015Organizations & CertificationsUIC School of Public Health Recent Graduate BoardMemberStudent Outreach CommitteeUIC Interprofessional Education (IPE) Immersion DayFacilitatorHIPAA & FERPA Compliant 2018Page 2 of 2Candidate's Name , MPHEMAIL AVAILABLE

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