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| | Click here or scroll down to respond to this candidateMichael E. Young JrStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEEDUCATIONBachelor of Science May 2014Norfolk State University, Norfolk, VAMajor: Business ManagementSKILLSCustomer Service Client RelationsActive listener Problem solvingCritical Thinking Time ManagementAttention to Detail Microsoft Office SuitesWORK EXPERIENCEUnited States Postal Service Suffolk, VA 23432July 2017 PresentRural Carrier AssociateDuties, Accomplishment and Related Skills:Load, unloads and moves bulk mail and performs other duties incidental to the movement and processing of mail.Separate all mail received from trucks and conveyors units for dispatch and deliver mail for delivery to distribution areas.Maintain and orders mail supplies. Kept the mailroom neat and organized.Process return mail and understanding customers' needs and tailoring services to meet expectations.Provide prompt, courteous service to all internal and external customers.Respond to customer requests within defined turnaround times.Help identify ways to improve efficiencies.Receive and process out-bound USPS & FedEx mail/packages using various software and mail equipment.Timely process and deliver all incoming mail and packages.Maintain daily records of mail processing for billing purposes.Prepare UPS or express letter/packagesPriority Automotive, Virginia Beach, VA 23456February 2016 July 2017Lot Attendance/Vehicle Detailer/DriverDuties, Accomplishment and Related Skills:Washing cars and preparing them for delivery.Assisting with the moving of vehicles on the lot.Interaction and coordination with drivers and management.Maintain a regular and reliable level of attendance and punctuality.Perform miscellaneous job-related duties as assigned.Limited to light physical effort is required including the handling of average-weight objects (up to 50 pounds).Generally requires a great deal of standing for long periods of time, walking and bending.Requires the ability to work outside in all weather conditions.Requires some flexibility in working hours.Maintains new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.Places buyer guides and stock tags in vehicles.Keeps new and used vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.SCHOOL HISTORYNorfolk State University, Norfolk, VA, September 2011-May 2014 BA Business ManagementExperience with data entry and spreadsheetsDemonstrated leadership through campus activitiesStrong understanding of business efficiency methodsAble to work independently or as part of a teamWorked well with all levels of managementAssisted in creating a training program for seasonal workers that is still used to this dayAssisted in creating a communication process between all levels of managementUtilized accounting information to improve decision-making and internal controlsControlled costs, prepared quarterly budget and forecastsDeveloped marketing strategy and trained marketing staffCollected data for research and preparing reportsTranscript data into computerAssisted with tracking information to provide recommendations for project executionProfessional SkillsMicrosoft Office-Excel, Outlook, PowerPoint, Word, Introductory Access, Social Media-Facebook, LinkedIn |