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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Duvall RoadJoppa, AL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION: Bachelor of Science in Nursing, December Street Address
The University of AlabamaLICENSURE: Registered NurseEXPERIENCE:Regional Director of Clinical Services, Almost Family-HPD Transitioned to LHC Group Performance Improvement Coordinator with acquisition - December 2017-January 2020Direct agencies in clinical operational activities to assure compliance with state and federal regulations/standards and company policiesLead team in superior customer service with internal and external customersMonitor, evaluate and direct best practice education related to clinical quality and clinical operational processes and key performance indicators in a defined territoryLead and direct implementation and education of agency rollout of new clinical initiatives and programs/protocolsAssist agency with clinical and clinical leadership on boarding and educationApplies all aspects of the federal certification, state licensure programs, accreditation standards, and company policy to review and provide oversight of each agencyOversight, planning and coordination of quality/performance improvement with agency leadersDivision Director Clinical Education, Learning and Professional DevelopmentKindred at Home- January 2014-November 2017Teaching specialist as well as a manager of educational resources and processesAssesses the needs and problems unique to the company and develop and conduct pertinent, ongoing educational opportunities for agency and management staffResponsible for Home Health and Hospice development and implementation of clinical orientation programs, ensuring that quality care services are delivered and specific to clinician program experienceMentors the clinical education teamMaintains/updates Clinical Education resources on all clinical topics, specialty programs, clinical standards and protocolsDirector of Clinical Services May 2013-December 2013Nightingale Home Healthcare Services-Corporate, Carmel, INOverall responsibility for planning, direction, coordination, management and supervision of all clinical functions and services provided by the agencyAssures quality of care and servicesCreated and provided staff education development and presentationReports directly to the Owner/President/Governing Body Medicare Certified and ACHC accredited over 1200 average daily census throughout the state of IN with multiple branch locationsCorporate clinical resource for multiple state locationsCompliance Specialist-RN, November 2011-May 2013Maxim Healthcare Services-Headquarters, Columbia, MDResponsible for the review of clinical medical records and claims for accuracy of services related to clinical standards of practice and care, levels of care, quality indicators, medical necessity, and denials for home health careDevelopment of plans of correction including education presentations and communicationsMakes proposals related to compliance and continuous quality improvementResponsible for maintaining a comprehensive understanding of ethical principles and independence in work, professional conduct, duty, and responsibilitiesArticulate principles, have a working knowledge of the rules and regulation as they pertain to all aspects of home healthcareObserve and ensure the highest level of professional standards, quality care, and legal aspectsDirector of Nursing, November 2010-October 2011HGA Home Health-LHC Group, Huntsville, AlabamaResponsible for coordinating and completing assigned projects to effectively support the immediate and long range objectives of the company; oversight of the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care; implementing and maintaining administrative practices, agency philosophy, goals, and policies to assure compliance with applicable state and federal regulations; enhancing the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services deliveredManaged the staff education program related to agency policies and procedures and regulatory complianceServed as liaison with management staff and other departments throughout the companyAdministrator, March 2010-October 2010Intrepid Home Health Care, Tucson, ArizonaResponsible for the executive operations of the two locations (parent and one branch) ensuring that financial compliant growth was obtainedResponsible for the overall agency performance, including budget, performance and quality improvement programs and initiatives, recruiting and maintaining appropriate staff levels and productivity managementAdministrator, September 2009-March 2010Heartland Home Health and Hospice, Kansas City, MissouriResponsible for the executive operations of the facility ensuring that financial compliant growth was obtained.Responsibilities included: overall agency performance, budget, performance and quality improvement, productivity, education, and appropriate staffing levels.Director of Clinical Compliance, June 2009-August 2009Nightingale Home Healthcare-Carmel, IndianaServed as the Regional Director for the West Coast. Responsibilities included on-site leadership for the assigned locations in CA, NV, TX, and AZMonitored assigned locations performance: sales, clinical, education, and performance improvement activitiesTravel 90%DCH Healthcare System, Tuscaloosa, AlabamaJanuary 1988 -May 2009Home Care Major Accomplishments include: assisting in the start up of the Home Health agency in 1989, obtaining and maintaining JCAHO accreditation through a state of the art orientation and education plan, superior patient and staff satisfaction survey results, and continuous growth in census and net margins. This was accomplished by working collaboratively with other departments of the health system including Human Resources, Information Services, Case Management, and Administration.Director Home Care August 1989 to May 2009Responsible for Business Services including reimbursement, payer relations, budgets, financial reports and analysis, strategic planning, performance improvement, compliance, orientation and education plan, and information management (headed software search teams and implementation of five software systems)Home Care Services included Medicare Certified and JCAHO accredited Home Health, JCAHO Accredited Home Medical Equipment, and a Personal Response ProgramManaged the Director for Clinical Services. Responsibilities include the oversight of the eligibility of patients referred to home care services, planning and the proper implementation of the regulatory changes, oversight of the services provided to patients and supervising their total home health care experience; implementing and maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency; and providing motivation and retention of a qualified staff and assuring the quality of services deliveredCompliance documentation reviews to monitor quality care/documentation |