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Street Address N. Brevard St. Apt. 232Charlotte, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo obtain a position in order to continue to grow and develop advanced skills as a leader and as part of a team.SKILLSAbility to build positive rapport with clients, adaptable in highly dynamic situations and environments, creative, highly efficient in time management and multitasking, excellent problem solving and critical thinking skills under pressure.EXPERIENCEServer & Bartender, Ruths Chris SteakhouseUptown CharlotteAugust 2017-PresentI work currently as a lead server, bartender and trainer. I am a floor and banquet server and one of the top performers. We are shopped monthly causing me to always be weary and provide the highest level of service.Mimic Social Experience, University of North Carolina at CharlotteScheduled social media posts based on varying social media algorithms.Developed content strategies on several social media platforms.Ran paid advertisements on social media outlets.Managed an advertising budget to allocate funds for content creation and spread.Increased revenue through target marketing and segmenting advertisements.Server, Green Valley Grill, Greensboro, NC September 2016-March 2017Provided the top level of service to each guest to gain customer loyalty. Exercised my extensive wine training, matching flavor profiles in order to provide a richer dining experience and increase sales. Assisted in execution of large event galas in our banquet rooms, satisfying unique patron requests.Server, Bristol Seafood - Power & Light, Kansas City, MO June 2016-August 2016Presented seasonally inspired menus, following a strict service protocol, in order to provide the best possible experience for all dining patrons. Memorized daily chef specials and responded to all customer inquiries regarding menu items. Obtained a thorough knowledge of wine stock, making wine and liquor sales a priority when pairing three-course meals.EDUCATIONUniversity of North Carolina at Charlotte, Charlotte, NC BS Marketing Analytics & Intelligence, December 2020Central Piedmont Community College, Charlotte, NC Business Marketing, Fall 2017William Paterson University, Wayne, NJ Marketing, 2015-2016Northwest Missouri State University, Maryville, MO Business Administration, 2012-2014 |