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Customer Service Agent Resume Malcolm, N...
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Name Available: Register for Free
Title Customer Service Agent
Target Location US-NE-Malcolm
Email Available with paid plan
Phone Available with paid plan
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                                           A                     E
                           Malcolm, NE Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLE


                                            P                    S
As a detail oriented professional with strong technical skills and abilities, I am looking to advance in a career that
aids in the success of your company and my future.

                                                         S
    Microsoft Windows-Word, Excel, Access                        Internal Computer Systems/ AS 400
    GPS tracking software                                        Inventory management
    Quality Customer Service                                     Safety and Compliance / DOT records
    Organization

                                                  W          H
Commercial Cleaner, 07/2020 to Current
Cleanest By Farr  Lincoln, NE
    Delivered quality customer service to address urgent needs and cleaning requests.

Customer Service Associate, 01/2020 to 06/2020
Johnson Controls Inc  Lincoln, NE
    Answer public inquiries, provide quality customer service, solicit new business, communicate technical
    information.
    Procurement of new sales quotes and parts, ordering parts, inventory control, warranty
    Safety and Compliance.
    Managed customer relations and customer service through daily communication and interaction.

Transportation Manager/ Dispatcher / Customer Service, 01/2016 to 01/2019
Distribution Inc.  Lincoln, NE
    All scheduling and dispatching of commercial vehicle fleet  Managed driver hours, GPS tracking and routes,
    and DOT regulatory items.
    Managed daily freight procurement, built customer relations,and improved profitability while reducing costs.
    Monitored daily inventory levels for commercial warehouse, in/outbound data reconciliations, answered
    phones, routed messages, and prepared delivery receipts for billing.

Dispatcher, 01/2012 to 01/2015
Distribution Inc  Lincoln, NE
    Directed all dispatching, routing and tracking of 18 fleet vehicles.

                                                     E
Diploma: General Studies, 05/2005
Malcolm High School - Malcolm, NE

Graphic Design/ Architecture
ITT Technical Institute - Omaha, NE
Degree not complete - school closed 2015-

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