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Street Address Wasena AvenueBrooklyn Park, Maryland Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLESummary of Qualifications: A highly organized and detail-oriented Administrative Support Professional with years of experience providing thorough and skillful administrative support to Partners/Members/Associates/ Paralegals.Dedicated and focused, able to prioritize and complete tasks and follow through to achieve project goals.An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.Computer skills include: MS Word; Microsoft Excel, Microsoft Outlook, Windows 95, 96, 98NT, Windows 6 to 10, Word Perfect 9, Word 2016, Microsoft Office 1997, 2000 and Mac OS X Version 10.6.8. SAP System. In addition to a database layout Client GeneralA licensed Notary Public in Maryland.Professional Experience:ASR (American Sugar Refinery) Domino Foods, Inc. 2017 to PresentCustomer Service SpecialistEntering high volume of customer orders in SAP system for companies all over the globeMaintain extremely high volume of emails both internally and externallyAssisting salesmen, shipping department, carriers, production planning, supply chain, credit & billing departments dailyAnswer incoming calls and utilizing Blue Jay system onlineRedirecting/moving high volume/numerous bulk trucks/tankers/railcars carrying purchased product from one plant/warehouse to other destinations all over the globeEntering customer complaintsEntering returns/bill do not ship documentsProviding documentation to customer. i.e.: COAs, Bill of Ladings, Shipment Notices, InvoicesStudying learning skills for Success Factors and complete each as a mandatory taskPeter T. Nicholl Law Firm 2005-2016Legal Administrative AssistantStreamlined office functioning.Coordinated and accessed extensive Internet research.Developed, formatted and maintained databases.Handled and organized high volume of invoices for payment. Updated and maintained calendars and assisted attorneys with special projects as needed. Typing speed of 80 to 90 wpm.Answer and screened a high volume of incoming calls and in-person inquiries from clients and colleagues.Provided support to attorneys, colleagues, accounting and clients.Scheduled interviews, evaluations and depositions. Obtaining and updating medical records in databasePrepare all breakdowns (fees, expenses, structured annuities) for settlements, property damage, lost wage payments.Preparation of pleadings, correspondence & discovery for process of service.Conducted client intakes and provided summaries to attorneys.Bartletts Home Improvement 2001-2005Office Manager/Bookkeeper/SecretaryManaged office on a weekly basis.Responsible for all company equipment returned to office at end of day.Handle all ingoing and outgoing phone calls.Maintaining calendars for scheduled appointments.Prepare payroll on a weekly basis.Filed all correspondence, invoices, receipts and proposals in filing system.Responsible for collecting all monies from customers.Typing all correspondence and proposals.Responsible for opening and closing office.Work History:2017 to Present Customer Service Specialist ASR (American Sugar Refinery) Domino Foods, Inc.2005 to 2016 Legal Secretary/Paralegal/Service Coordinator Law Offices of Peter T. Nicholl Lead Paint Department2001 to 2005 Office Manager/Bookkeeper/Secretary Bartletts Home Improvement |