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Candidate's Name
Street Address  Bluffman DriveDallas, TX Street Address
Home: PHONE NUMBER AVAILABLE/ Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYA dedicated professional with over 10 years of comprehensive experience in Financial Services and Seeking a challenging responsible Medical Assistant and Medical Office Position that will thoroughly utilize my acquired skills while serving to enhance new and more defined professional skills. Intelligent, detail oriented, and thorough. Experienced in analyzing, collaborating, and executing marketing initiatives. Possesses in-depth knowledge of regulations and account ownership types. Demonstrates exceptional skill in multi-tasking organizing and communicating. Areas of expertise include:10 Key touch proficientCustomer service-focusedAccounts ReceivableCollectionsData EntryCommunications & Presentations Proficient inMS-Word, Excel, OutlookAS400Mathematical AptitudeSolid understanding of FNMA/FHLMCClinical Skills: Venipuncture Capillary Puncture Bandaging Urinalysis (Multisite, Sp Gravity, Micro) Injections (sub-Q, IM, Gluteal) First Aid Blood Analysis EKGS Patient CarePROFESSIONAL EXPERIENCECitibank Call Center, Las Colinas, TX December 2017- PresentLockbox Management AssociateReview passport applications for accuracy and completion.Operate various office equipment and machinery, including BMIL 6000.Analyze applications and documents through Image Quality Assurance.Collect required passport fees.Computer Trends Lancaster Rd. 75241 January 2017  December 2017ReceptionistReceptionist taking calls for administrative. Taking payments for computers. Setting appointments the office daily.Making spreadsheets for the office on a daily basis.Bank of New York Mellon, Dallas, TX August 2016-December 2016Mortgage ProcessorPerformed review of collateral and loan documents to Government Sponsored entities (GSE) or other client specific guidelines.Posted data and document exceptions to the system of record.Processed documents to clear exceptions and run necessary reports to reconcile completed work.Pulled loan files as requested for projects and shipments.Exeter Finance Corporation, Dallas, TX August 2014-March 2015Dealer Service Operations-Setup & Maintenance/CollectionsProcessed 150-300 inbound/outbound customer accounts daily.Completed quality assurance audits to ensure loans conform to established lending policies and procedures and confirms all required documents were obtained.Negotiated settlements on customer accounts.Qualified customers for Cure and Re-Age payment plan programs.Verified application files of residential loans to check for accuracy and completeness of application data.Ensured all established standards are attained comprising mortgage type, loan amount, borrowers assets and liabilities.Responsible for the ordering of credit and title reports and liaising with third parties for reports and documents as necessary.Communicated between loan originator borrower lender and underwriter.Indexed extension letters, delinquency cures notice of intent, full payments, customer ach, opt out form statement accounts.Maintained knowledge of federal and state bankruptcy statutes.Sierra Auto Finance, Dallas, TX November 2013-June 2014Funding Collection AnalystProcessed auto loans, contracts, and supporting documents in accordance with all state and federal regulations, as well as company policies and procedures.Assisted clients with invoice issues; assists in reconciliation of accounts.Demonstrated good teamwork and worked independently to drive down aged AR>90days.Created and maintained month end reporting for accounts receivable.TD Bank, Roanoke, TX January 2013-November 2013Funding AnalystReviewed motor vehicle contract documentation for completeness and compliance with state and federal laws, as well as adherence to corporate policies, and credit stipulations.Met company standards for daily loan volume.Evaluated documents and contracts for compliance to established credit policies.Made outbound calls and received inbound calls while consistently following call model and techniques.Dr. Charles Wilson Externship Richardson, TX February 2012  March 2012Worked Front and Back Office Roomed Patients, Took and Recorded Vital Signs. Verified Insurance Documents took payments over the phone. EKGs preparation patient education collected specimens and document specimens. Set patients appointments for the next doctors visits.EDUCATIONBachelor of Science, Accounting  Cedar Valley Community College  Lancaster, TX 2020CHCP THE COLLEGE OF HEALTH CARE PROFESSIONALS July - PresentSKILLSAccustomed to proprietary software applications.MS Office Suite, SharePoint, Mac OS, Lotus Notes, WebEx, LexisNexis, AS400.Social Media Platforms include: Facebook, LinkedIn, Twitter, YouTube, IBM Connections.HTML and print invite templates, online marketing, branding, and style guides.