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Title Medical Assistant Customer Service
Target Location US-NC-Burlington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE  EMAIL AVAILABLEOBJECTIVESeeking a productive career as a Phlebotomist where my national certification training, my customer service smile and my enthusiasm for patient care can be utilized. CORE CLINICAL SKILLS: Veni-Punctures  Dermal/capillary punctures  Glucose finger stick Butterfly  Multiple Tubes  Heel stick method Infection control  CLSI order of draw  HIPAA Patient Identification  Professional Conduct  Customer Service EDUCATION & TRAINING2020 CAREER EMPLOYMENT CONSULTING: Phlebotomist Training, Atlanta, GA NHA Phlebotomist Certification#: K9D7P3Y4 Intensive training to become a National Certified Phlebotomist. CLSI order of draw, Venipunctures (straight needle, butterfly). Dermal/capillary punctures, glucose finger stick, micropipette. Slide preparation, collection variables, and special handling techniques. Circulatory pathway/anatomical structures utilized in blood collection. Knowledge of centrifuge, specimen processing. Infection control, safety and quality assurance. Laboratory procedures, blood components, Urinalysis. HIPAA patient confidentiality requirements. Code of Conduct and Ethics training. 2017, Everest College: Medical Assistant Diploma, Norcross, GA Intensive training to earn a Diploma in Medical Assisting. Topics include: CPR/Basic First Aid, Medical Terminology, Vital Signs, Clinical Procedures, Pharmacology. Comprehend CPT, ICD, and HCPCS coding, Electronic Health Records, and Data Entry. Accurately perform and mount a 12 lead EKG. Recognize normal & abnormal EKG patterns. Collect urine samples and mouth swabs.2017-2018, New England College of Business: Associates in Business Administration Earn Associates in Business Administration, July 2018. HEALTHCARE WORK EXPERIENCE06/2019-06/2020: Piedmont Henry Hospital: EVS Housekeeping Associate Stockbridge, GA Maintained cleanliness of hospital to ensure a safe and healthy environment for hospital staff and patients. Officially commended for initiative, enthusiasm, tenacity, and dependability in performance evaluation. Developed highly empathic relationship with hospital staff and patients.Candidate's Name
PHONE NUMBER AVAILABLE  EMAIL AVAILABLE05/2017-05/2019: WellStar Kennestone Hospital: Environmental Services Marietta, GA Disinfect departing patient room with specialized cleaning agents to prevent the spread of germs. Sterilize sinks and toilets and report any area require repairs to supervisors or maintenance staff. Utilize documented procedures in the Infection Control Policy and Procedure Manual and personal protective equipment to prevent the spread of infection to patience/staff. Follow and maintain proper chemical mixtures, usage, storage and labeling. 06/2002-06/2016: Newark Homecare: Unit Secretary,Newark, NJ Prepared charts for new patients, took off orders, scheduled consults, procedures labs and post-discharge follow-up appointments. 1000+ hours of hands on EMR/EHR experience using Epic. CPT, ICD, and HCPCS coding, Electronic Health Records, and data entry. Served as a point of contact for the nursing unit and coordinated patient services by scheduling tests, treatments, and consultations. Managed communication flow at nurse's station including screening of non-published patients, physician calls, departmental calls, etc. Handle patient inquiries, complaints, health questions and payments with highest degree of professionalism and patient satisfaction. Over 14 years of superior service provided, always on time and in good standing with company.ADDITIONAL SKILL CPT, ICD, and HCPCS coding, EMR/EHR, 1000+ hours hands on experience with Epic. MS Office, solid computer skills, accurate data-entry skills. Types 35+ WPM. Excellent organizational and interpersonal skills. Always on time. Outstanding customer service, communication skills and excellent leadership skills. Positive demeanor, goal-oriented, self-starter, quick learner, fast on feet, dependable. Calm and level-headed under stress, Quick problem solver. Team fit; work well in team.AVAILABLE ALL SHIFTS, FULL-TIME, OR PRNDRUG AND TOBACCO FREE

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