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PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVEPassionate home health aid and office worker with 5+ years experience working with patients/physicians looking to provide service as an assistant, receptionist, or secretary in a hospital or clinical setting CORE QUALIFICATIONS Ability to work and comfort patients in a professional manner that ensured their satisfaction as well as physicians satisfaction Ability to multi-task, time manage, prioritize, and handle stressful situations Excellent office administrative skills such as detail-orientation, organization, filing/paper management, fast typing, conflict resolution, etc. Love to listen, communicate and work as a part of a team Can direct patients in English, Gujarati, or Hindi WORK EXPERIENCE:Faith Home Health, Fairfield, NJ 07004Certified Home Health Aid December 2018 to Present Helping with everyday activities such as bathing, cooking, dressing, feeding, and simple motions or exercises to two elderly patients at their home Providing companionship and ensuring a safe and healthy environment for both patients Aiding in doctors visits, getting medications, and making sure patients take their treatments on time Care Point Health, Clifton Cardiology Medical Center, Clifton, NJ Receptionist/Office Manager July 2010 to March 2015 Greeted and welcomed patients and kept a safe, clean environment for them and office staff Scheduled appointments, collected, and organized necessary documents like pre-authorizations, referrals, and insurance information to make sure patients can get their treatment on time Maintained patients personal and financial accounts; collected co-payments and recorded office finances Managed multi-line phone calls during busy days, forwarded detailed messages, and helped both new and old patients when they were confused or anxious either by phone or in person Handled all requests made by doctor like maintaining patient medical records, emails, or stocking up consulting room with equipment Notifying doctor of patients arrival, if they have any problems, and fixing any errors or mistakes in an timely and efficient manner Converted paper documents into electronic records with precision and accuracy Always followed office protocols and protected patient rights and confidentiality; reported if things went wrong or if any changes were neededEDUCATIONHigh School DiplomaVakal Vidhalaya, Bajawa, Gujarat, IndiaCERTIFICATIONSHomemaker HHA Certified State of New Jersey December 2018 |