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Click here or scroll down to respond to this candidateCandidate's Name
Street Address - 09 227th. StreetSpringfield Gardens, NY Street Address
Phone PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProven Technical & Transportation Industry ManagementPROFESSIONAL PROFILESoftware/ Applications:Microsoft Office Suite, Windows 2k (Administrator/Active Directories), Windows 2000, Windows XP, Macintosh 9.2/10.2, MS Office, TCP/IP, DNS, VPN Internet Explorer, Outlook 95, 2000, Callisto, Reform,, Sharp Desk, Sharp Printer Administration Utility, LibertyNet, AirZip, Doc2Net Sharp EZ Cluster, OSA 1, DHCP, LDAP. SAP, iManageHardware/Printing Devices:QMS, Minolta, Xerox, ATMs, OKI, HP, Sharp, Mita, Lanier, Samsung, Konica, Panasonic, Toshiba, Ticket Selling Systems, Canon, Lexmark, Hitachi, Pitney Bowes, HM Cross & Sons, Conveyor Belt, Dell, IBM, Compaq, Secure Fax, HP, Ariel Compressors, TGT Fueling DispensersPROFESSIONAL EXPERIENCEField Technician Level II, Trillium CNG LLC. July 2012 PresentComplete Management of two (2) MTA Bus DepotsPerformed routine scheduled and unscheduled hydraulic, mechanical and electrical maintenance on CNG equipment.Perform daily maintenance of stations CNG equipment with monitoring of temperatures and fluid and levelsPreventive Maintenance and Repair of parts conveyor systemTroubleshooting of simple and complex problems onsite as neededProvide training to new employeesRepair of all instrument, electrical and control systemsTroubleshooting with the use of mechanical and electrical drawingsMonitoring Equipment with Programmable Logic Controls (PLC)General Manager, PIA Car Limo Nov. 2011 2012Planning and providing leadership to other managerial and professional staff.Provided strategic direction for the companyEstablish proper procures for handling revenue, payroll and other company expenses and ensure proper accounting practicesStaff supervision, directed financial information and daily operationCreate policies, goals, deadlines and oversee their implementation by delegating the work to the lower level managersManaged all Purchasing phasesOversee the daily operations for transportation of passengers to and from NYCProvide daily reports to support passenger rider ship and safetyManaged all financial transfers Resolve all customer concerns and issuesSupervisor, Golden Touch Transportation (NYC Airporter) Dec. 2010 Nov. 2011Oversee the daily operations for transportation of passengers to and from NYC, LaGuardia Airport, Port Authority, Penn Station, and Grand Central.Provide daily reports to support passenger rider ship and safety.Supervised all monies transferred from passengers to ticket agents for accurate accounting and validation from ticket vending machinesMeet and exceed all company set operations and sales goals.Provided measures to supervise Ticket Selling SystemsResolve all customer concerns and issues that were related to ground transportation and ticketingTrain and evaluate sales teams goals and accomplishmentsCustomer Relations Manager, Bimmys LLC, LIC, NY Oct. 2007 Dec. 2010Managed day-to-day operations for high quality support of ClientNew Products and Allocation ManagementManaged staff for high quality phone support and problem resolutionResolved high profile issues for Major Corporate accounts for the Tri StateCost Saving ManagementMaintained all Transportation records and Staffing for annual reviewProduct Administrative Manager, Sharp Electronics Mahwah NJ 2006 2007Managed day-to-day operations for high quality support of Technical Services.Managed staff for high quality phone support for incoming technical calls with efficiency and accuracy rate up to 98%. Created new company policies for administrative billing, time sensitive documents and document retrieval.Managed Business and Distributor RelationshipsPre-Sales Technical Manager, Sharp Electronics Mahwah, NJ 2000 -2006Recruited to start up a company wide Pre-Sales Technical Services Group to support 500 dealers in multiple locations.Managed a $12 M Capital and Operations budget for department. Scope of positions is expansive and includes departmental direction, Application Installation, Report Generation, Support, Sales Training, Administration and Management for:Pc Desktops Systems, Helpdesk Operations, POS ticketing, LAN/WAN Network Services, Web Operations, Application Solutions.Spearheaded the Pre-Sales Technical Department to become highly functional, cost effective, knowledgeable technical team that improved efficiency, decreased expenses and increased communication with the dealer network.Directed design of Pre-Sales Technical Lab Infrastructure, utilizing state of the art technology to provide efficient phone, PC, Server and Network supportCompleted Pre-Sales Technical Lab 4 months ahead of schedule saving 12KDecreased inventory of Applications, PC Desktops and Servers for optimum performanceStandardized Application, PC Desktops and Servers for Technical GroupProvided Security training for Secure Fax and Secure Printing for Government AccountsRegional Technical Support, QMS Inc. New York, NY 1990 2000Managed and Supported Field Staff on complex problemsGenerated FTF reports for DatabaseSet Polices and Procedures for Regional StaffSupervised Daily Computer OperationsInterfaced with Vendors for Field SuppliesEDUCATION/ CERTIFICATIONSDeVry Technical Institute Woodbridge, NJ 1982 -19842 year Intensive Technical ProgramRutgers University Continuing EducationTransportation Management Certification September 2011 |
