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Street Address Millington Sq PHONE NUMBER AVAILABLEBel Air, Maryland Street Address EMAIL AVAILABLESKILLS PROFILERelated Accomplishments - Employee of the month twice in 2014. Received ten complimentary reports from customers via 800- Walgreens. Received top CSI surveys and a review on google for sales and service from Autonation.Communication Skills - Interacts well with all levels of employees on store projects and functionality of the departments. Ensures that customer service is the number 1 priority. Informative to customers on product knowledge.ACADEMIC BACKGROUNDAssociates of Arts, General Studies, 1997CCBC Essex, Rosedale, MDBachelors of Science, Information Technology CyberSecurity, 2015 Strayer University, White Marsh, MDUndergraduate CoursesPROFESSIONAL EXPERIENCEStore Manager, Next Day Blinds, Timonium, MD2019-2020 Customer Service Sales Purchasing Vendor Communication Supervised Store OperationsProcessing Supervisor, Macys Logistics, Joppa, MD, 2018-19 Palletizing Verifying Counts / Supervised 14 Receiving Key Rec processing Put AwayProject Admin, Floors Etc, Timonium, MD 2017-2018 Data Entry Purchasing Blueprint Takeoff Inventory Scheduling Sample Acquisition PayrollSales/Leasing Consultant, Autonation Chevrolet, Timonium, MD, 2015-2017 E-commerce sales Customer Service Product Presentation - Chevrolet Aftermarket Presentations Internet, walk-in and phone close Cold calling Persistent follow-upHead Photo Specialist, Walgreens, Nottingham, MD, 2012-2014 Customer service Sales and upgrades Maintained product availability Purchasing Inventory Counts Call-ins and repacks of merchandise Cashier Assist in pharmacy as neededGeneral Manager, Eagle Carpet, Inc., Nottingham, MD, 2002-2011 Customer Service Scheduled all sales and install dates Calculated monthly budgets Purchasing of all job materials Data entry Accounting necessary to run a business Improved office efficiencyPlant Supervisor, L & S Welding Co., Inc., Baltimore, MD, 21218, 1996-1999 Scheduling Shop drawings Safety compliance Purchasing Inventory Supervised staff of 12 Ran shop equipment, 500 ton brake press, shearer, drills Warehouse Supervisor, Warner Bros, White Marsh, MD, 21236, 1992-1996 Receiving Unload Trucks Palletizing Verify Counts Supervised 15 SchedulesVOLUNTEER ACTIVITIESAmbassador, Moveable Feast, Baltimore, MDHelps to put healthy food on the table for people in Maryland with AIDS, cancer, and other life threatening illnesses. Volunteer in their kitchen assisting in preparing the meals for delivery. |