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EMAIL AVAILABLE Cellular PHONE NUMBER AVAILABLE Home PHONE NUMBER AVAILABLECareer ObjectiveA highly organized and analytical Accounts Receivable professional, with strong problem-solving anddecision-making skills seeking to secure a position that will enable me to utilize my strong Excel skills, 10years of accounts receivable experience, and recent SAP experience.ExperienceCompass Group, Charlotte, NC 2019 - 2020Cash Application Specialist (contract) (SAP) Posted lockbox payments (ACH and check) utilizing Bank of America website and SAP based onremittance information. Worked on the reconciliation of outstanding deposits in SAP. Utilized bank website and images for applying payments received. Posted payments received with high accuracy rates in SAP. Handled high volume of payments with extensive remittance detail to be processed. Communicated discrepancies with AR Regional Specialists to assist in customer accountmaintenance and service. Exported High Radius Z customer report for review by AR Regional Specialists.Wal-Mart Global Business Services Charlotte, NC 2016 - 2019AP Research Specialist IV Researched and resolved disputed payments. Supported document processing and data management by validating data for issue resolution. Organized daily work, maintaining expected production, and quality levels Provided exceptional customer service to business partners and vendors.Joerns Healthcare Charlotte, NC 2015 2016AR Reconciliations & Cash Application Analyst (contract through CRG) (SAP) Investigated short pays and resolved customer discrepancies with a sense of urgency. Initiated small balance write offs, customer reconciliations, and processing credit memos anddebit memos. Worked on the reconciliation of outstanding deposits to balance financial records in SAP. Researched customer disputes, erroneous payments, and request funds when applicable. Processed daily payments (lockbox, credit card, ACH) to customer accounts. Posted lockbox payments/journal entries by reviewing check images and posting in SAP to theexact invoices and amounts that are listed on clients remittance. Utilized internet lockbox website to accurately apply cash receipts against invoices Contacted customer as needed to determine proper payment application. Partnered with credit and collections to resolve cash application questions Identified and recommended opportunities to improve reconciliation processes.Schleich USA, Charlotte, NC 2013 - 2015Accounts Receivable Analyst Researched and reconciled customer accounts. Issued specialty store credit notes (short shipments, defective product, co-op advertising). Performed payment application and cash deposits. Processed revenue maintaining accurate accounting records. Generated automatic monthly statements to customers. Worked on the monitoring and reconciliation of accounting processes in accordance with policy and procedures. Collected and assigned customers past due accounts of $6,000,000. Worked on credit card processing (Auto credit card charges, incoming payments calls). Reconciled assigned G/L accounts at month end. Worked on the reconciliation of monthly COGS Statement and COGS deductions.APM Terminals, Charlotte, NC 2007 - 2012Accounts Receivable Specialist Researchedand resolved customer disputes in a timely manner. Generatedweekly invoices for assigned customers. Ensured timely processing of invoices received for all purchases and services. Contactedpast due accounts to collect payment. Generatedage analysis. Monitored customer account details for non-payments, delayed payments, etc. Reviewed AR aging to ensure compliance. Communicated with customers via phone, email, mail, or personally. Maintained billing vessel accuracy at 98% and managed multiple marine terminals effectivelywhile maintaining vessel days to invoice at 3 days. Worked on controlling ancillary billing error rate at 1%. Reduced past due outstanding invoices of assigned marine terminals by 40% compared to anaverage past due amount of $413,411.Education B.S. Business Administration in Accounting, 2006 - University of Phoenix, Phoenix, AZSkills MS Excel (pivot tables, formulas, vlookups), Access, Word, Power Point System experience with SAP Order to Cash (OTC) and Business Warehouse (BW) Experience with IFS enterprise resource planning system |