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Click here or scroll down to respond to this candidate Candidate's Name
Street Address (C) PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
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Driven to Provide Servant Leadership, Motivation and Support
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SAFe Scrum Master/Project Manager
CAREER OVERVIEW: A SAFe Advanced Scrum Master with a client-focus, results-oriented and over ten
years of experience working as a servant leader and a change agent. I do thrive in both teams and enterprise agile
adoption, communication, continuous and relentless Improvement, continuous testing, continuous integration,
help escalate and get teams to solve their impediments while implementing the lean-agile mindset using
Scrum/Kanban, DevOps & XP. I do have the ability to blend both Agile and traditional project management to fit
in any project environment.
EXPERIENCE
Leadership & Mentoring Relationship Building
Process Improvements Use Agile and Engineering processes
Program Increment Budget & Financials
Agile Coaching (Onshore, offshore and near- Managing IT Efforts
shore) Agile team transformation
Training Train Senior Management of Agile
Scrum Lean
Kanban Automated testing
DevOps
Agile Tooling ( JIRA, Agile Central)
Project and Program Management
ACCOMPLISHMENT PROFILE
. DEMONSTRATED RESULTS:
Received accolades from IT Senior manager of USAA P&C Data Analytics Mary Lebo stating the
following Candidate's Name has only been with the team for a couple of months and already brings a lot of
energy and engagement with the team, and ideas on how to improve and work more efficiently.
Received an Award for the best PI board presentation in the P&C Data Analytics department, and my PI
board was recommended for best practice.
Proven problem-solving abilities and creative thinking.
SPC Certified and experience in conducting SAFe certification courses (SA, SASM, POPM, etc).
Contribute at the Program level from an Agile perspective with the goal of facilitating scale agile to
ensure a continuous delivery pipeline through continuous exploration, continuous integration, continuous
deployment and release on demand.
Internal
I have coached many struggling and both collocated and offshore new teams, and helped them achieve
high performance measured by faster development, better quality and fewer release roll-backs.
As a team agile coach and a Scrum Master I have helped teams in many companies identify impediments
and guide them to remove the issues to increase productivity and reduce defects.
Scrum of Launched and sustained a Scrum Master Community of Practice.
I have achieved great success coaching Product Owners to better understand their role, improve backlog
health and maturity, and to evangelize about team successes to executive leadership, reversing years of
poor performance.
Taught several SAFe classes to support the agile journey.
C A R E E R PAT H
USAA, San Antonio, Texas May 2019 Present
IT Scrum Master (Contractor)
Mentor and coach several teams , and Product owner new to SAFe Agile Methodology and Lean Best Practices
developing Software Applications, firmware for hardware integration and shipping.
Delivers hands-on coaching to individual teams in all aspects of Scrum and Kanban, including but not
limited to daily routines, self-organization, collaboration, iterative development, managing flow and
limiting work in progress (WIP).
Manage the scrum board; make sure everything is up to date and hold team members responsible for
keeping it updated and drives continuous improvements to create higher performing teams.
Advise and train Enterprise leaders on agile frameworks, and use techniques that increase collaboration,
predictability, transparency and promote a culture of experimentation and innovation.
Tailor hands on coaching of scrum masters and product owners to best serve their delivery environment.
Plans the strategy and leads the creation and delivery of Agile training for business and IT resources.
Advances best practices for scaling agile frameworks, and ensuring teams are following the SDLC and
the DDLC compliance approach both at the iteration and feature level and ensuring that all features are
properly updated.
Protect the agile team from outside influences and remove roadblocks and bottlenecks.
Ensure positive interact with all members of development team and Facilitate the Scrum process and
ceremonies.
Team up with development team when needed in creating test automation scripts in selenium, regression
testing and UAT support, track bugs and retest applications.
Work closely with the Product Owner to ensure product backlog is visible and prioritized towards
business value.
Train and transform teams to implement agile and coach and mentor teams on SAFe core values, House
of lean, SAFe principles and agile manifesto.
Develops and maintains stakeholder relationships supporting agile product development.
Remains informed about corporate practices, industry trends and best practices concerning Agile and
empower the team to be self-organized.
Works with individual programs/organizations and portfolios to align strategy and discover their needs.
Conduct value stream mapping and road mapping sessions for customer centric outcomes.
Ensure successful delivery of large impact and/or cross-functional product initiatives and support teams
with PI Planning and foster relentless improvement at scale. Plans and delivers coaching while ensuring
alignment with the organizational strategy and Provide recommendations for improvements to current
agile implementation.
Internal
Assist in designing a strategy for the organizational adoption of Agile, from the introduction of Agile and
employee education, to fostering teams and cultures that practice Agile, to sustaining Agile methodologies
and continually offering strategies for improvement.
BECTON & DICKINSON, San Antonio, Texas Feb 2012 May 2019
Scrum Master/Project Manager (Contractor)
Participated in teams Agile transformation and coordinated Agile adoption for teams across multiple sites in the
US, near-shore, and off-shore. Facilitated the transition of the applications from waterfall to Agile as a team
coach, while also acting as a Project Manager. Served as an interim RTE to help facilitate SoS, PI planning, and
Inspect & Adapt for the ART.
Drove implementation of multiple, complex project/program initiatives, working closely with cross-
functional teams and resources to achieve multiple program and project milestones within established
timeframes.
Assisted the product owner with keeping the backlog groomed.
Established and supported communities of practices to promote organizational understanding of Agile
roles and to help individuals develop into them.
Coached scrum teams to simplify their process and articulate into JIRA or DevOps.
Coaching scrum, kanban or scrumban to empower autonomous high performing teams.
Communicates with project stakeholders and executive/senior management, and provides insight on
issues through root cause analyses.
Facilitates collaboration on creative alternatives to project challenges with subject matter experts
Removes obstacles and impediments to ensure business and operational objectives are met.
Drove adoption and challenges standards
Helped several teams remove impediments through provision of appropriate resources, guidance, and
escalation and remove obstacles within the teams span of influence.
Developed and delivered team and organization training materials and workshops, building knowledge
and skills to facilitate the Agile transformation.
Assisted with internal and external communication, improving transparency, and radiating information.
Send out follow-ups, create missing stories for work being performed, make sure everything discussed is
being tracked on the board and in the backlog.
Trained and coached teams on conducting backlog Grooming meetings, Scrum Daily standup, Product
backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings and assisting with internal and
external communication, improving transparency, and radiating information and help define team health
metrics for sustainable team monitoring.
Ensure continuous remote members engagement and provide ad hoc training to improve the teams Scrum
skills.
Built a trusting and safe environment where problems can be raised without fear of blame, retribution, or
being judged, with an emphasis on healing and problem solving.
Gain business and high-level technical understanding of teams work (i.e. product) along with
internal/external dependencies
Monitor the health of the Scrum team and make adjustments and build an safe working environment that
ensures trust and transparency.
Monitored project execution to deliver incremental business value.
PABST Brewery, San Antonio, Texas, July 2010 February 2012
Scrum Master (Contractor)
Organized and facilitated all Scrum ceremonies - including daily stand-ups, reviews/demos, and retrospectives.
Was Responsible for requirements, product management, and development team management.
Assumed the role of a Product owner when the Product owner is absent and ensure the product backlog is
healthy.
As a Scrum Master for three products and three separate cross-site teams, identified process changes
required to accelerate development and remove major impediments. In eight weeks, reduced time to ship
by approximately 30%. To achieve these results, updated group's processes to conform to Agile Scrum
standards
Helped team to solve problems rather than provide solutions and remove bottlenecks and facilitated
discussion, decision making, and conflict resolution.
Worked with the Product owner to ensure project goals and requirements are being met.
Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint,
release planning, demos, and other Scrum-related meetings
Provided all support to the team using a servant leadership style whenever possible, and led by example.
Assisted with internal and external communication, improved transparency, and radiated information
Identified dependencies and removes impediments to the Agile team's progress.
Built relationship with Product owner and other stake holders to facilitate team's interaction with them
and Coached Product Owners in creation and maintenance of Product Backlog.
Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and
management and updated Agile tracking systems to provide transparency on product and sprint backlogs,
and worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for
delivery.
Helped to recognize risks, and designs control to mitigate and/or eliminate risks and acted as an Agile
expert to the Business Intelligence development group
Provided subject matter expertise to ensure Agile and SCRUM theory, practices, and rules are understood
and enacted.
Coached team members on Agile principles and providing general guidance on the methodology.
Continuously learned Agile/Scrum techniques and shared findings with the team
Kept the teams focused on the Sprint and achieving Sprint goals or project goals and engaged with other
Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
Facilitated getting the work done without coercion, assigning, or dictating the work.
Developed the roadmap for all teams to evolve toward predictive velocities and developed transitional
plans to new teams for maintenance of software applications developed.
KOSAN CRISPLANT SA April 2006 August 2008
Project Manager
Engaged client to gather requirements/business rules, and ensured alignment with development teams
Translated stakeholder requirements into over 10 different tangible deliverables such as functional
specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
Evaluated risks related to requirements implementation, testing processes, project communications,
and training saving the company lots of money
Identified and reconciled errors in client data to ensure accurate business requirements.
Drafted and maintained business requirements and align them with functional and technical
requirements.
Facilitated monthly meetings with clients to document requirements and explore potential solutions.
Provided executives with analytics and decision-support tools used as the basis for reorganization,
consolidation and relocation strategies.
Internal
Collaborated with stakeholder groups across the organization to ensure business and technology
alignment. Proposed solutions meeting defined specifications and needs.
E D U C AT I O N
2008-2011 New Mexico Highlands University MBA Accounting & Finance
2012-2014 San Antonio College, San Antonio TX Associate degree in General Studies
2002-2006 University of Buea, Cameroon Bsc. Accounting
C E R T I F I C AT I O N S
SAFe 5 Program Certified Scrum Master Certificate of Completion PMP
Consultant (SPC5) (CSM) Exam Prep PMBOK Sixth
edition
SAFe Release Train Professional Scrum
Engineer (RTE) Master (PSM1)
SAFe Advanced Scrum
Master (SASM)
SAFe Scrum Master
(SSM)
SAFe POPM
Leading SAFe (SA)
Validation
SAFe for Team (SP)
Validation
SKILS
Microsoft Word, Excel Microsoft PowerPoint Automated Testing, Manual
and Visio (7+ years) Testing and Mobile Apps
Tableau (2 years)
Testing (5+ years)
Jira and Agile Central (8
Business Objects (2
years) DDLC
years)
Confluence (4 years)
Agile coach
Version One (2 years)
Scrum Master and
SAP (6 years) Product Owner
Kanban Agile Metrics and Agile
SDLC both at the
DevOps
iteration and Feature level
XP
References Available upon request.
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