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Diane Crawford EMAIL AVAILABLE PHONE NUMBER AVAILABLE 9720 Skyhill Way Rockville, MD 20850EDUCATION B.SC. Combined Social Studies Major Sociology MinorSecondary Teaching Degree; Microsoft Suite Certification; Sales Marketing, Public Relations,Editing, Social Media Management, Writing CertificationsSKILLS and PROVEN STRENGTHSAdministrative Support Writing & Editing Business Communications Marketing Extensive Software Proficiency Data Management, Analysis & Synthesis Correspondence & Content Management Record Keeping Skillful Multi-tasker Deadline oriented Project oriented Track & Reconcile ExpensesOffice Coordination Mail Posting Mail Distribution & Processing Management Experience Meeting Workshop Coordination & Facilitation Gatekeeper Data Entry Innovative Problem Solving Writing & Editing of Interoffice & External CommunicationsCommunication Skills Proven listening, verbal & written communication skills Extensive Phone Sales & Public Outreach Campaigns Presenter Speaker Host Corporate TrainerSocial Media & Technology Proficient eCommerce Business Development Website Design & Social Media Content Manager Blogging Master at Social Media integration FB, Instagram, Pinterest, Twitter Platforms and Growing Followers & Subscribers Funnel designBusiness Development Marketing Public Relations Campaigns Mail Merge Membership & Development Mail Campaigns Grant Writing & Research Content Management Proficient with Traditional & Social Media Marketing Platforms Event Concept Development & Coordination Complex Project Development & Management Proficient at Concept Development Strategic Execution & Getting Results E-book Ghost Writing Editing & Consultation Project & Deadline Oriented Proofreading Retail Sales Corporate Trainer Education SalesRevenue Generation Fundraising Proficient at Marketing Promotions Special Event Planning & Concept Development Consistent Top producer in all Sales, Marketing, Sponsorship & New Business Development RolesPROFESSIONAL EXPERIENCEDRB Group 1/2020  4/2020 (Downsizing due to COVID19)Operations Coordinator Responsible for tasks associated with daily internal and external office operations. Mail distribution, data entry, ordering of supplies, front desk reception, customer service and phone work. Created monthly reports and responsible for numerous administrative tasks. Remote work and onsite.Global Engineering Solutions 4/2017  7/26/19 (Company Downsized)Senior Administrative Assistant Responsible for front desk reception, phone coverage, overall office operations, meeting coordination, complex calendar scheduling, creating & editing content for internal & external corporate communications, new employee onboarding, assistance to 3 principals of company, providing administrative support to engineering group & architects, interfaced and coordinated operations with DC office manager, editing engineering specifications and communications, create CDs & upload photos for engineering project folders, editing photos, managing incoming and outgoing shipping, FedEx and mail, creating & negotiating promotion & employee benefits for GES Perks Program (project I managed and initiated). Event management of Lunch & Learn presentations, coordinating with outside vendors, designed marketing materials & content for event invitations; concept development, planning & execution of several company events.Izaak Walton League of America 4/2015- 4/2017Operations Coordinator responsible for daily business operations. Reception responsibilities, data entry for membership and development efforts, coordination of membership correspondence, member relations, and mail campaigns for membership drive and fundraising projects. Coordination and research for national and state funding. Writing and editing of grants, proposals, public relations campaigns and select company initiatives. Internal and external communications, creation of some media relations and community outreach initiatives.Westwood College 4/2013  4/2015 (Campus Closed)Senior Admissions Advisor responsible for new business development and field representative. Developed student success initiatives and retention program. Ranked top associate in sales and new business creation inside & outside sales. Phone marketing, follow-up, interviews; responsible for all aspects of administrative protocol. Presenter in Washington DC High Schools and Virginia Public High Schools. Served on Board of Directors for STEM program at Dunbar High School. Provided public & media relations expertise for Board projects and college outreach program. Designed and created training programs and materials for staff. Editor, writer of content for internal and external communications.Nancy Rose & Associates Media & Public Relations 11/2012  4/2013Media & Public Relations Contract position; all aspects of new business development, writing, editing, media relations. Wrote & pitched TV stations, booked segments, TV spots, publishers, newspapers, publications, and other media outlets. Photographer at red carpet, corporate events, society events, galas & fundraisers, many of which we coordinated and planned & executed.2Tor 3/2011  11/2012Admission Counselor for University of Southern California Masters of Social Work, top sales producer in team of over 200 counselors in new business development; trained advisers in closing techniques; responsible for all aspects of administrative enrollment & interdepartmental processes. Heavy volume of phone marketing & customer service responsibilities. PowerPoint creation of training tools & sales tools.Everest College 12/2009  3/2011Senior Admission Advisor; all aspects of administrative work and enrollment process. Heavy volume of phone work and customer service. Number one marketer and enrollment specialist in new business for campus. Proposal development, PowerPoint Design.American Continental University Online* 4/2001  9/2005Admissions Advisor/Senior Advisor/ADOA/Hiring & Development Director AUI campuses grew to over 500 employees in a few short years. I began as an admissions counselor. From the beginning, I consistently ranked as the top performing admissions representative. Recipient of monthly recognition awards for excelling in admissions advisor role. I was promoted to senior adviser, Assistant DOA and was quickly promoted to initiate and design the training program for all new advisors in a corporate trainer role. Hired and trained all new advisors. Designed content for all training materials and PowerPoint presentations and taught a month of courses on skills designed to catapult new advisors production levels and skill set. Average sales 90,000,000+ per yearSelect Highlights of Administrative Work/Project Management/Media & Public Relations:Harvard Medical School, Boston University, Board of Directors Esther Kahn/Boston University, MIT, American Intercontinental University, Barbara Quiroga & Associates (In Marketing, Media & Public Relations), Institute for Contemporary Dance (Co-owner Artistic Director), Newton Public Schools, Newton Highland, SAVVY of Boston, Newtonville Public TV, Boston Public Schools, Leventhal Sidman JCC, TAB Newspapers, Community Newspapers, Cambridge Public Schools, Boston Dance Academy (Founder/Artistic Director), DCinDC Red Carpet Media, Paul Wharton Style, Diane Crawford Communications, Board of Director STEM Program Dunbar High SchoolPortfolio of client projects available upon request.*There are no gaps in employment in my work life. I noted roles relevant to the skill set required for the job I am applying to.