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Street Address Toetown RdPleasant Shade,Tn Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDear Hiring Manager,I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.I can be reached at the number above or at my email address. Sincerely,Candidate's Name
Candidate's Name
230 Toetown Rd Pleasant Shade, TN 37145PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveExperienced professional seeking to fill a Customer Service position Key Qualifications Customer Oriented Sales Driven Results Team liaison and motivator Tech Savvy Meets/Exceeds goals Attention to detail Organizational skills Telephone/office/cable utilityProfessional ExperienceFast Pace Urgent Care 08/2018-presentFront Office SpecialistResponsibilitiesEssential Functions:Primary Greet, register, instruct and provide general assistance to patients in a friendly and professional manner. Ensure that the activities of the Medical Assistant are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA. Answer telephone, take messages and return voicemails. Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes. Collect co-pays, co-insurance, deductibles and past due balances. Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request. Reconcile daily receipts and money collected with the end of day reports to confirm money balances and then prepare individual deposit. The ability to maintain friendly, cordial relations with all employees. The ability to build and maintain confidence and credibility with all employees. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers, and managers. The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands. Ability to comply with Company standards of operations. Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness. The ability to promote and maintain a respectful culture of employee, employer and business confidentiality.Secondary Deliver clinical support for the team and adhere to all policies and procedures of the company. Prepare exam and treatment rooms for patient intake. Triage patients by checking vitals, performing blood draws and giving injections, etc. Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Assist with scheduling of tests and treatments and instruct patients on collection of any necessary samples and tests. Assist providers in preparing for minor surgeries and physicals. Prepare and maintain supplies and equipment for treatment. Assist patients utilizing a Virtual Medicine Provider. Ensure accurate completion of patient charts and forwarding charts as appropriate. United States Postal Service 10/2017-08/2018City Carrier Assistant Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and geography of the area DUTIES AND RESPONSIBILITIES 1. Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required. 2. Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery. 3. Handles undeliverable mail in accordance with established procedures. 4. Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail. 5. Uses portable electronic scanner as instructed. 6. Delivers and collects charges on customs, postage-due, and C.O.D. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken. 7. Deposits in the post office mail collected on the route upon returning from the route. 8. Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route. 9. Furnishes customers with postal information and provides a change of address cards and other postal forms as needed. 10. Reports to supervisor all unusual incidents or conditions relating to mail delivery, including the condition of street letter boxes and centralized delivery equipment. 11. Becomes proficient, when assigned to a route, in the casing of mail on other routes as assigned. 12. Works professionally with other employees in the office. 13. May as a CCA, perform clerical duties and be required to pass examinations on scheme of city primary distribution. 14. In addition, may perform any of the following duties: check hotels and other establishments to ensure that mail for residents undeliverable as addressed is not improperly held; deliver stamps or other paper supplies to contract or classified stations and other designated delivery points; serves at carriers' delivery window; receive and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned. VIP Midsouth Gallatin Children's Clinic 05/2016-10/2017 Medical Receptionist Job Summary:The Patient Services Rep works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting. Responsibilities:Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned out-patient/medical office. Sumner Medical Group Gallatin, TN 07/2014-05/2016Medical Receptionist Job Summary:The Patient Services Rep works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting. Responsibilities:Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned out-patient/medical office. HCC Transport. Lebanon,TN 02/2012-09/2012Owner Coordinate daily delivery schedules based on customer schedules, peak delivery times and alternate routes Processed shipment documents neatly and efficiently for each load Obtained and maintained proper delivery authorization and pickup documentation Retained valid proof of insurance and registration in vehicle at all times Maintained records required for compliance with state and federal regulations Complete Customer Service mentalityMelilla Valley Transport. Nashville,TN 04/2011-04/2012 Fleet Manager Complete up to date knowledge of state and federal DOT regulations Accurately calculate load arrival times *understanding of weather impact on travel times Developed and maintain an accurate record-keeping system Prioritization Listening Skills Handling Emergencies Differentiate driver issues Effective communicationDunkin Donuts Lebanon,TN 02/2010-03/2012 Shift Manager Key Holder Assign workers to positions to be most affective for the shift Opening and closing store responsibilities Reconcile monies to balance the drawer for the next shift Reconcile monies in safe Communicate clearly and positively with co-workers and management Up-sale additional menu items, beverages, and desserts to increase restaurant profits Resolve and. Us timer issuesMCHRA. Lebanon,TN 12/2010-04/2012 Office Manager Implement daily schedules for each driver by the amount of clients and locations for the day Kept drivers training updated and in compliance with DOT Schedule pick up and deliveries of clients Billed clients insurance contracts for rides taken Reconciled monies daily from each driver for client rides without insurance availability Send daily reports of activities to correct dept liaison Lead Fleet Manager. Mount Juliet,TN 02/2005-12/2010 Interstate Distributor Co Complete up to date knowledge of state and federal DOT regulations Accurately calculate load arrival times *understanding of weather impact on travel times Developed and maintain an accurate record-keeping system Prioritization Listening Skills Handling Emergencies Differentiate driver issues Effective communication Motivate not only drivers but the rest of the Fleet Managers Train new incoming Fleet Managers Orientation trainingEducationUniversity Of Phoenix 2011 BBA Business Management Graduated with DiplomaDiploma May 1992Hunters Lane Comprehensive High School Graduated Concentration in: English and MusicReferencesAvailable upon request.AffiliationsBoy Scouts of AmericaScout LeaderCommittee ChairCub Scout Round Table CommissionerWood Badge Qualified ..beads earnedLong Rifle Award |