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Click here or scroll down to respond to this candidateCandidate's Name
Davenport FLPHONE NUMBER AVAILABLE, EMAIL AVAILABLEWare housePROFILEActively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased custom satisfaction.Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.SUMMARY OF QUALIFICATIONSStrong verbal and personal communication skills.Energetic work attitudeTeam CollaborationMicrosoft Office SuitesConflict Resolution ExpertDetailed-OrientedPROFESSIONAL EXPERIENCEListen to the customer queries patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors.Maintain records of interactions with the customers in an orderly mannerDeal with the customers via emails, over the phone, or face to faceRespond to the problems of the customer promptlyProvided telephone support for the call centerContact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.WORK HISTORYGC Services, Collection Specialist, Lakeland, FL 2016-2017Hampton Inn, Front Desk Agent, Davenport, FL 2008-2016Ameri Corps, Intervention Specialist, Williamsport, PA 2012-2013EDUCATIONHaines City Senior High School 2004Pennsylvania College of Technology 2011 |
