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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEducation/CertificationsHS Diploma Thomas Jefferson H.S. (Tampa, FL)CCNA CSCOStreet Address
Summary of QualificationsExperience with configuring and administering Cisco routers/switches, firewalls and Windows servers in both large and enterprise networks in a dynamic managed services environment.Experienced in a role of technical escalation for infrastructure related tickets.Experience with configuring Site-to-Site and Client-to-Site VPNsProvided cabling support for Cisco 29k/43k/44k series routers and Catalyst 37k/38k/93k series switches to enable network connectivityExperience with working with 3rd party vendors to troubleshoot outages.Experience with assisting with router deployment in enterprise environmentsExperienced with IPv4 IP addressing schemes and subnetting networks.Experience with configuring RIP, EIGRP, OSPF, and BGPProficient in Cisco EEM technologyTechnologies:Switch
(Cisco) 1800, 1841, 1941, 2500, 2600, 29k, 35k, 36k, 38k, 93kRouter
(Cisco) 29k, 43k, 44k, C1100, 38kFirewall
Cisco ASA PHONE NUMBER AVAILABLE, SonicWall TZ400Wireless
Ruckus Zone Director, Cisco 5508 WLC, Cisco 16xx, 35xx series Aironet WAP, 2802i, Cisco PrimeProfessional ExperienceNextERA Energy AOB, Fort-Lauderdale February 2020 March 2020Network Engineer (contract)Assisted with design & provisioning of FP&L's new site(s) Wind/Solar Farms.Utilized InfoBlox specifically IPAM to subnet and compile IP addressing for new sites.Viewed Visio diagrams in JIRA and coordinated with Project Management on specifications for new site(s)Configured BGP, OSPF and L2/3 Port-channeling for L2/L3 Cisco 38xx Nexus switch, Cisco 4331 ISR routersInstalled, configured and managed Cisco 29k/43k/44k/C1100 series routers and Catalyst 37k/38k/93k series switches.Monitored, verified & troubleshot BGP issue(s) and report problems to service provider(s) (if necessary)Configured and troubleshot OSPF connectivitiesSeminole Tribe of Florida Hollywood, FL February 2018 February 2020Network Engineer (full-time)Installed, configured and managed router/switch network infrastructure including hardware/software.Procured Cisco hardware via CCM as well as submitted BoM (Bill of Materials) to vendors for bidding process.Configured IPSec/VTI site-to-site and remote-to-site VPN via Cisco ASA 5505/5508Evaluated network performance issues including availability, utilization, throughput, and latency utilizing SolarWinds NPMConfigured Ubiquiti'2.4/5GHz Nanobeam, PowerBeam P2P and P2mP (point-to-point/point-to-multipoint) antennas for extension of OSPF area(s).Configured, installed & maintained Cisco 4G LTE C1100 series routersProvisioned WiFi and WLAN access using Cisco 5508 WLC and Cisco Prime as well as analyzed, monitored and troubleshot WAP issue(s) using Cisco Meraki dashboard.Installed, configured and managed Cisco 29k/43k/44k/C1100 series routers and Catalyst 37k/38k/93k series switches.Monitored, verified & troubleshot BGP issue(s) and report problems to service provider(s) (if necessary)Performed circuit upgrades and migration of ethernet T1 as well as fiber handoffs from provider edge to WAN routersConfigure, monitor and troubleshoot OSPF connectivity for such remote and branch site(s)Troubleshot, analyzed and resolved network whilst maintaining high availability for all supported infrastructure.Maintained datacenter operations and controls.MarineMax Clearwater, FL October 2017 February 2018Network Operations Engineer (contract)Maintain, evaluate and administer internal network operations for 65 branch locationsProvision WiFi and WLAN access using Cisco 5508 WLC and Aerohive HiveManagerEvaluate network performance issues including availability, utilization, throughput, and latency utilizing SolarWinds NPMPerform circuit upgrade and migration of TS1/DS1, DIA from edge routers to MetroE, and MPLS cloud.Monitor, verify troubleshoot BGP issue(s) and report problems to service provider(s) (if necessary)Install, configure, test Cisco 29K switches and Cisco Aironet 15k/16k/35k series WAPsPerform network monitoring, analysis and escalation of circuits problems to service provider(s) (if necessary)Monitor and control network access using 3020 firewallTroubleshoot & monitor IPSec/GRE VPN tunnels using 3020 firewallWork closely with department managers to determine future network needs and plan for network changes.Provided cabling support for Cisco 65xx and 26xx Catalyst switches to enable network connectivityDispatch 3rd Party service providers for handling on-site support tasks (with manager approval).Apollidon Learning Oldsmar, FL January 2017 October 2017Network/Systems Support (full-time)Provided system, network and security support for the company and its users including intrusion detection.Administered and secure network utilizing SonicWall TZ400 Unleashed firewallProvisioned WiFi and WLAN access for users with Ruckus ZoneDirectorCreated policy and procedure documentation for current IT processes such as on-boarding/deactivation of employees, network and hardware standards and Acceptable Internet use.Provided support for O365 and various 3rd party applicationsSecured network system by establishing and enforcing policies; defining and monitoring access.Administered Cisco SG200 50-port switchReported network operational status by gathering, prioritizing information; managing projects.Created and administered over 20+ email accounts through Office365Provided MAC OS support such as Time machine backups, password resets, clearing keychain credentials etc.IT Authorities Tampa, FL March 2015 January 2017IT Authorities is a Managed Service Provider (MSP) and a Cloud Services Provider in Tampa, Florida.NOC Analyst (full-time)Performed level II break fix analysis and problem resolution within stated SLA measurements.Assisted with enterprise network deployments of a few enterprise level projects most notably was Coca-Cola Bottle of Florida which included configuring routers, firewalls and servers while under supervision of Senior Network Engineer.Created new user accounts through AD, email accounts through Exchange Management Console/Office365, agency functional email accounts and contact lists.Carried out troubleshooting/ OS and application installs through ScreenConnect, Team Viewer, RDP and TightVNCHandled all outages and issues with urgencyUtilized ConnectWise and Service Now ticketing system(s) to enter and track trouble callsMonitor critical incidents/ events on network and servers through LabTech and PacketTrap applicationsProvisioned WiFi access for remote users through Ruckus Done DirectorPerformed root cause-analysis, maintenance and update(s) to Server(s) 2003, 2008 and 2013Monitored/respond to critical incidents such as: Offline servers, CPU utilization, stopped service(s) and drive space via Packet Trap and VsphereConfigured and maintained Cisco Anyconnect VPN and remote access tools (if necessary)Computer Generated Solutions Inc. Tampa, FL April 2014 January 2015Help Desk Analyst (full-time)Performed any troubleshooting necessary to help resolve user issue and enter the user's problem into the companys ticketing/tracking systemMaintained an avg. of 35-40 inbound calls per dayUtilized HEAT ticketing system(s) to enter and track trouble callsMapped network drives and printers for end-users on Windows XP and Windows 7 platformsCreated, repaired and recovered .OST, .PST data files for end-users on Windows XP and Windows 7 platformsConfigured/mapped network printers via TCP/IP ports for end-users/clientsGranted users administrative rights to perform downloads and provide accessUtilized Active Directory to perform password resets, grant permissions and provide accessRecognized customers problems that should be escalated to the next level for resolution following established protocols.Configured, maintained and troubleshot communication problems including Cisco Anyconnect VPN and remote access (if necessary)Provided Symantec encryption PGP token for end-usersProvided 100% phone and occasional remote support for clients using DameWare, WebEx, Citrix Desktop, RDC and Citrix Deployment ConsoleDeployed and installed software updates through Altiris Deployment ConsoleProvided occasional Apple/MAC support such as password resets, clearing keychain credentialsTECHNOLOGY PROFICIENCIESWebEx, Citrix, Hyper-V, V-sphere, Cisco IOS, Windows XP/7/8/10, IPV4, TCP/IP, DNS, DHCP, EIGRP, BGP, OSPF, 802.11, 802.1x, IPAM, InfoBlox, CAPWAP, VLAN, FTP, VMware, MS Office (Word, Excel, PowerPoint),OS X (iPhone, iPad, Macbook), Ethernet, Microsoft CRM, Microsoft Office 2007, 2010,2013, Active Directory/ GPO / Folder Permissions, Windows Server 2003, 2008, 2012 (R2), Exchange Management (EMC) /Office 365 Administration, Adobe Creative Cloud, Oracle Virtual Box, Century Link, AT&T, Crown Castle, Verizon, CTL, 4G LTE, Fiber, Fibre, OM3, Multi-mode, Single-mode, ARP, WAN, NAT, GRE, IPSec, VPN, HSRP, Ethernet (802.3), 802.11, HDLC, STP, 802.1q, WEP, WPA, EAP, CSMA/CD, network engineer, jr. network engineer, junior network engineer, jr network engineer, network administrator, network administration, EEM, Solar winds, Port-channel |
