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Candidate's Name
Street Address  Blandon AveBlandon, PA. Street Address
Cell:PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVE:To find a challenging administrative assistant/receptionist position within a progressive and well-structured organization.QUALIFICATIONS:Open minded, willing to try new thingsExcellent skills in communication, organization, time-managementAble to prioritize workload, multitask, valuable team playerHighly dependable, reliable, enthusiastic, resourcefulKnowledge of Microsoft office & windows, knowledge of basic office equipmentSwitchboard and transferring calls to other departments, peopleKnowledge of some ICD 9 codesBilling, payment systemsAble to Obtaining per-certs and referrals, working with different medical insuranceExcellent knowledge of medical terminologyPROFESSIONAL EXPERIENCE:Hale Trailer Tire and Brake / Gage personnel: Receptionist Allentown, PA October 2019  November 2019Answer and transfer incoming calls to office personalSort and distribute mailingBreak down files of closed or completed jobsDocument processBerks Fire and Water Restoration / Gage personnel: Receptionist Temple, PA May 2019  July 2019Answer and transfer incoming calls to office personalSort and distribute mailingBreak down files of closed or completed jobsDocument processLaw Offices of Central Park / Gage personnel: Receptionist Reading, PA April 2019  May 2019Answer and transfer phone lines for 5 attorneysTrace all incoming calls into the officeTake client payments and write up receiptsPrepare new filesCopy, Scan and prepare legal documents for established clientsPrepare legal documents for clients to the officeSort and distribute daily mailRetrieve voice mails from answering serviceSchedule appointments for attorneysReminder calls for new appointment and follow up calls for satisfactionFleetwood Fixtures/ Gage personnel: Receptionist Leesport, PA September 2018 - January 2019Opening and closing responsibilitiesCheck all emails/faxes and distribute accordingly, Sorts and distributes all mail, as well as sorts paper for HR, types need documentsAnswers phones and transfers to appropriate person, Checks and distributes voicemails from overnightHelps HR with data entry, including Eye ed Invoices, Updating out of date forms ex: new hire info, welcome letterSupports employees with various activitiesEvent workplace planning various activities for employees.Assist with scheduled and unscheduled visitsRACC/Gage Personnel: Administration Specialist Reading, PA May 2018- August 2018Answering calls coming into the department regarding facility or custodial issues.Inputting incident reports into program by scanning into the computer and uploading files via data entry.Gate keeper to building keys.Keeping an update file for employees who have and need keys.Retrieving and forwarding work orders to appropriate employees for repairs or custodial concerns.Retrieving mail for department.Assisting the director of department with anything that arises unexpectedly.Prepare requisition orders as directed by director of departmentMet-Ed/First Energy - Customer Service Representative Reading, PA July 2015- February 2018Receive in bound calls from 5 operating electrical companies.Maintain accounts with professional and clarity.Take payments, setup installment plans according to current tariffs for each state.Record outage calls and report to lineman supervisor.Maintain call center statics.Setup re-connection from non-payment accounts.Supportive Concepts for Families  Residential Specialist Reading, PA October 2005  July 2015Responsible for all activities of daily living.Preparing of meals, keeping daily logs, medication administration.Transportation to and from Dr. Appointments, daily outings.Participates in quarterly meetings of ISP's.Daily counts of consumer money as well as medication.Reporting and daily updates to management.EDUCATION/ CERTIFICATIONS AND LICENSES:Pace Institute -A.A.S degree Medical Receptionist awarded 1995 Reading, PAGovernor Mifflin High School- Diploma awarded 1980 Shillington, PAMedical Terminology CourseManagement Courses issued by Reading Hospital and Medical Center