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Click here or scroll down to respond to this candidateCandidate's Name
Street Address | H: PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
SUMMARY
Confident and great seasoned collector, Won employee of the month seven times in the course of 2
year for current employer. also won 2 year service appreciation award presented by company c.e.o,
skilled and quick learner. exceed all expectation of business for companies advancement and growth
for the future success.
SKILLS
Multi tasking, great speaking Microsoft Office
tone, collector mindset, quick
typing skills,
Listening skills
EXPERIENCE
Customer Service Specialist Collections
06/2017 to 08/2019
Community Health Systems Franklin, TN
took inbound and outbound phone calls for various hospital systems, collecting
payments to meet daily and monthly goals to exceed expectations. also
explained insurance information to customers about coinsurance and co
payments and also deductibles, also with service codes, coordination of benefit,
1500 and UBO4 form request.
Reviewed customer data to assess current issues and determine potential
solutions. in a fast past friendly atmosphere
Customer Service Representative Call Center
08/2014 to 05/2017
Ibex Global Spring Hill Spring Hill , Tennessee
answered inbound and outbound phone calls, working with campaign of direct
TV and frontier, set up new account for home internet and phone services, also
reaching sales goal to exceed the expectation of monthly goals. also with
retention mindset and friendly atmosphere. also increase production as a result.
Front Desk Associate
01/2010 to 06/2014
Holiday Inn Express, Franklin Commons Franklin, Tennessee
check in and out of guest and make reservations for potential guest, also
processed daily and nightly batch. also providing directions and ideas for great
stay for nightly and guest that stayed for short stays and long period time,
provided billing discounts and also toiletries for great friendly experience for a
guest.
Responded to inquiries and room requests made online, by phone or email
EDUCATION AND TRAINING
High School Diploma
Antioch High School Antioch, TN
ACCOMPLISHMENTS
won employee of the month 7 time presenting the highest collection number
within in the companies monthly goals, present each time with an appreciation
certificate from company management team.
ACTIVITIES AND HONORS
won the the 2 year service appreciation award presented by owner and c.e.o
Mr. wayne smith for community health systems.
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