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Click here or scroll down to respond to this candidateCandidate's Name
Louisville, KY PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEHospitality professional with 25+ years of experience in Private Country Clubs and HotelsSolutions-focused leader with extensive experience overseeing all aspects of Food and Beverage, Housekeeping, and Maintenance operations, devising marketing strategies, and working closely with diverse teams to cultivate quality and customer satisfaction. Skilled at developing and implementing training programs and standard operating procedures (SOP) to maximize profit and enhance staff performance.Areas of ExpertiseBanquet & Ala Carte ManagementBudget ManagementComplaint ResolutionMentoring & DevelopmentEvent PlanningRelationship BuildingHands on ManagementMenu Development & CostingScheduling & Cross TrainingPurchasing & Inventory ControlProfessional ExperienceThe Brown Hotel, Louisville, KYDirector of Banquets, 2017 - PresentAramark/DTE, Detroit, MIDirector of Catering, 2015 - 2017The Townsend Hotel, Birmingham, MIDirector of Banquet Operations, 2012 - 2015The Community House, Birmingham, MIDirector of Food and Beverage, 2007 2012Shenandoah Country ClubAssistant General Manager/General Manager 2004-2006Franklin Hills Country Club, Franklin, MIClubhouse Manager/ Assistant General Manager 1996-2004Ritz Carlton HotelsBanquet Director/Trainor 1989-1996POS and Catering SoftwareJonas, Micros, Opera, Delphi, Meeting Matrix, Cater-ease, CI/CY. Kronos Payroll SystemEducationEastern Michigan University3 years completed 3.8 GPACredentialsRed Cross CPR and AED CertifiedServSafe CertifiedTIPS CertifiedProfessional & Community InvolvementHospiceAnimal Rescue |
