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Candidate's Name , Sr.Street Address  Norwood BoulevardPHONE NUMBER AVAILABLEEMAIL AVAILABLEIT Specialist with over 20+ years of experience in Installation, Design, & Repair. I also have 5+ years of Help Desk experience that includes, Email monitoring and repairing. I have an Associate Degree in Information System and Applied Science.TECHNICAL SKILLS SECURITY:McAfee, CMS/ETP, cloud-based log management, SSL certificate configuration and Management, VPN Systems and Networks firewall TECHNICAL: PC/Laptop Repair including exchanging hard drives, replacing laptop screens, Memory upgrading, and Motherboard replacement NETWORKING:Wireshark/TCPView packet analysis, DNS servers, mail server OPERATING SYSTEMS: Windows 10; Windows Server; Linux, and Ubuntu. PROGRAMS: Microsoft Office, Active Directory, Azure, Dreamweaver, and Adobe. PROFESSIONAL EXPERIENCESelf Employed Birmingham, ALComputer Maintenance and Repair Team Viewer Remote Diagnostic Desktop Software Repair and Replace Damaged Computer parts Reimage Hard Drives and Repair Damaged PrintersNational Tire Warehouse Birmingham,AlTruck Driver October 2019 - Present Categorize tires by stops on daily routeCITY OF BIRMINGHAM - CROSSPLEX Birmingham, AlBuilding Maintenance January 2010 - January 2019 Performed setup and take down of Concert Equipment Conversions from Track & Field equipment to Volleyball Floor Plan for Birmingham Crossplex AT&T Birmingham, AlInternet Technician January 2007  January 2008 Troubleshot phone calls for internet Issues Resolved email issues,Reset and or order Routers and Modems; also resolved Printer, Scanners, and other Peripheral IssuesTELETECH Birmingham, AlHelp Desk Technician May 1992
December 1993 Monitored and managed email spam filters, and firewalls Troubleshot and resolved connectivity issues and VPN Issues, Evaluated computer malfunction issues EDUCATIONPHILLIPS JUNIOR COLLEGE Birmingham, Al