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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLESYSTEMS ADMINISTRATORCertified IT professional pursuing professional opportunities as an administrator. Desires to use hands to resolve technical issues with computer/laptops through maintenance service, repair, and upgrades. Ability to troubleshoot and perform various installations for LAN and WAN networks. Knowledge of Windows Street Address , Active Directory, and other Operating Systems. Strong team member who works well under pressure.TECHNICAL SKILLSCisco Routers & Switches HP/Dell/Lenovo Active DirectoryLinux LAN / WAN KPI MetricsNetworking & Design Virtual Machines Microsoft Exchange CORE COMPETENCIESDevelop and maintain configuration standards and operating procedures.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.Experienced with installing and configuring services of Device ConfigurationsHands-on skills in installing, maintaining and managing desktop/client and server operating systemsFamiliar with multiple operating systems including Windows 7 and Windows 10Utilized tools like, Command line, Ping, Tracert, Personal Firewall, Networking Settings, and Control PanelInstallation of Linux Ubuntu 16.0.4 LTS, Windows Server 2008r2, Server 2016, Server 2019 and Windows 10.Installation and configuration of Active Directory Domain Services (ADDS), Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), and Internet Information Services (IIS).Experience with Type 2 virtualization to include Microsoft Hypervisor and Oracle VM Virtual Box.Configured network and connected virtual machines.Configured static IP addresses, changed computer names and joined ADDS domain from Windows 10 to Server 2008r2 & 2016.WORK EXPERIENCEMETROPOLITAN WAREHOUSE AND DELIVERY 9/2019 10/2019 DISPATCHERScheduled pickups for clients who emailed or called for oneUsed Pinnacle and Pinnacle+ to schedule and update information in the databaseFEDEX EXPRESS (8/1996 4/2019)DISPATCHER 8/2006 4/2019Closely monitored dispatch board to triage and prioritize all pick up and courier messages.Made holiday calls to determine the scheduling of routes for the on- road operation.Assisting management to reduce on road hours.Ran daily, weekly, and monthly reports, emailing results to management. SR CSA/CUSTOMER SERVICE AGENT 11/2004 8/2006Performed various administrative functions, including running reports for management, entering customer information into the systemAssisted customers on the phone and over the counter with their shipping needs, while providing excellent customer serviceHandled cash safely and securely throughout the dayWorked with customers over the phone to resolve any complaints or issues with missing or lost shipments, directing them to the proper channels if needed.COURIER/DRIVER 8/1996 11/2004Picked up packages and made deliveries promptly, meeting the required time commitmentCommunicated route progress to dispatch, noting traffic and construction issues to avoid delays for critical deliveriesInspected truck prior to start of day, including post inspections, checking for damage to vehicle, recording any problemsMaintained a clean, organized and well stocked vehicle with supplies for customer useEDUCATIONMyComputerCareerInformation Technology System AdministratorJune 2020 |
