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Click here or scroll down to respond to this candidateCandidate's Name , PMPStreet Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienced Project ExecutiveIT Project Management, IT Portfolio Management, IT Program Management, or PMO Director Position Results-oriented IT Project/Program Manager accountable for leading all aspects of complex SDLC IT projects. A Project Manager consistently delivering the project on time, within budget, and meeting quality expectations. Capable of independent leadership on projects that have a high level of risk, organizational span, business complexity, team size, and interdependencies. Team Leadership Conflict resolution Software implementation
ERP & CRM Project Budgeting Good Listener Able to communicate to all levels of staff Microsoft Project Instructor Team coaching Able to present to any size audience Project Planning Software Project Execution Consultive approach with customers Project delivered on time within budget Risk & Issue Management Change ManagementSelected Accomplishments Successful managing multiple software implementation projects from planning through close including change management Lead multiple teams and some up to 20 members Full knowledge of accounting and budgeting Past instructor of Microsoft Project Comfortable presenting to all levels in an organization EMPLOYMENT HISTORYNorth Highland, Tallahassee, FL 12/19 2/20Sr. Project Manager Responsibility for managing the CRAIDL Logs (Change, Risk, Action Items, Issues, Decisions, and Lessons Learned) Worked on an Enterprise Data Warehouse project for scheduling new tasks. Alluvion for Kraton, Jacksonville, FL 11/18 5/19 CRM Project ManagerManaging successfully a Microsoft Dynamics 365 CRM software implementation converting from Microsoft Dynamic 2011 CRM and Salesforce while implementing new processes for handling customer cases and sales pricing. The project was a global uniting of two CRM system to one CRM system for the whole company while interfacing with two separate SAP ERP systems. It also needed coordination with an upgrade to Office 365 and Active Directory Responsible for the overall direction, coordination, implementation, execution, control, and completion of the project ensuring consistency with Sales Operations, IT, Legal, Research & Development, customer service, and other departments strategy, commitments, and goals. Develop the full Project plan, schedule, and project timeline for current phase and for suggested future phases. Constantly monitor and report on project milestones and the progress of the project to all stakeholders presenting reports that define Project progress, problems and solutions, PPR Report Manage the integration of projects at the operational units Delivered the project with a surplus in the budget over 25% Team size of over 15 a mix of internal and vendor staff Planned for and executed Cultural Change Management. The Goal for GuideWell, Jacksonville, FL 7/18 - 9/18 Project ManagerThe project was to put Medicare Analytics in the cloud. It morphed within two months to keeping with the current solution. Initiation of GWCS Analytics project Worked with business analyst, technical architect, data architect to define needs. Successful relayed project statusRandstad for Xerox, Fleming Island, FL 10/15 - 1/17 Project ManagerSuccessful managing multiple projects for implementing managed print service from planning through close including change management Working with multiple clients from Washington, DC, and south Implemented software for financial reporting of services and remote support over networks Candidate's Name Page 2 Track Project deliverables using with Microsoft Project and Clarity Develop the full Project plans schedules and project timelines Incorporated solutions from other vendors Dollar value from $5 million on up with responsibility for budgets; total over $10 Million Ensure that all projects are delivered on-time, within scope and within budget. Team sizes up to 12 Risk Mitigation & Project Governance Lead Process for Cultural Change ManagementSunPlus Data Group for Clemson University, Seneca, SC 10/12 - 1/15 Project ManagerManaged a program of multiple Medicaid IT (MITS) projects for claims, pre-authorization, and enrollment; the Affordable Care Act(ACA), compliance to rules and file formats issued by CMS (HITRUST, SOC2) successfully completing them on time and within budget.Project Management for Infrastructure - Computer Data Center Operations worked on autonomous job processing, file transfers, predictive analytics, monitoring and control, and release management and data center, workflow software Responsible for the overall direction, coordination, implementation, execution, control, and completion of various project, Medicaid, ACA, Data Center projects ensuring consistency with MITS strategy, commitments, and goals. Develop, implement and lead the five-process group of the Project Lifecycle: Initiate, Planning, Execution, Monitor & Control, and Close project or phase. Created risk plans for risks and contingency plans. Researched, managed the procurement of and lead the successful installation Resource Management/Project Management software for enterprise deployment resulting in a 25% better use of resources Assembled and coordinate project staff managing resource allocation. Worked on developing the processes for the MITS PMO office; became the model for the combined Clemson IT & MITS PMO Office Project process, Project Governance Implemented and managed project changes and interventions to achieve project outputs. Accomplish project evaluations and assessment of results. Developed a new weekly Project Performance Report template improving stakeholder and team member communication on project milestones and the progress of the project including any new issues or risks and solutions. Tracked all project deliverables using Microsoft Project, Unanet, and Jira Project methods used were Agile, Waterfall, Iterative and a Hybrid of all within the Software Development Life Cycle(SDLC) format Dollar value total over $20 MillionCorinthian College, Inc., Orange Park, FL 9/10 - 6/12 Project ManagerDeveloped a data system to better provide needed, accurate student attendance and grade information to campus president, dean, and program chairs resulting in a 33% improvement in their advising students Defined the project scope, goals, deliverables, project tasks and resource requirements involving all relevant stakeholders. Develop the full Project plan, schedule, and project timeline. Number of students worked with over 1500, program chairs and department heads 20 Successfully implemented a service to improved quality and timeliness of e-mails messaging to online student Conducted classes to train students in accessing online classes for Computer Applications Class, Accounting Classes, and Math Classes and Medical Claims SoftwareProfiling Solutions, Inc., Atlanta, GA 1/08- 4/09VP Portfolio/Project Manager, PMOA CRM software implementation company with clients all through the eastern United States managing multiple projects from pre-sales through closing.Developed best practices for project management project portfolio/program management resulting in a significant improvement in profits, over 25% and a reduction in paperwork 50% Improving project cost management by 30%, implement a new internal time tracking system Develop, implement and lead the five-process group of the Project Lifecycle: Initiate, Planning, Execution, Monitor & Control, and Close project or phase. Developed all project plans, schedules, and project timelines Set effective client expectations of project results due to project plan life cycles Candidate's Name Page 3 Managed the client product and cultural change training process from design to presentation for remote and on-site presentations Implemented a formal process to manage project changes and interventions to achieve project outputs. Accomplish project evaluations and assessment of results. Documented all the project phases creating and maintaining comprehensive project documentation. Ensure that all projects are delivered on-time, within scope and within budget. Performed quality assurance. Project methods used were Agile, Waterfall, Iterative and a Hybrid of all within the Software Development Life Cycle(SDLC) format The number of projects managed at any one time 20 plus from pre-sales through close Tracked project deliverables using Microsoft Project, Project KickStart, and Excel. The number of team members including reports, 3rd party vendors, and clients staff varied from 6 to over 20 Provide direction and support to the project team and perform team-building activities. Volz & Associates, Inc., Fleming Island, FL 7/98 - 9/18 Director of Portfolio, Program /Project Management, PMO Grew a project management, software consulting business within a CPA firm all through the eastern United States managing multiple projects from pre-sales through closing. Efficiently managed software implementation projects in a variety of environments: building trades, distribution, financial services, hospital, logistics, manufacturing, mechanical, medical services, printing, service industries, transportation, wholesale distribution - ERP & CRM Facilitate the definition of project scope, goals, deliverables, project tasks and resource requirements involving all relevant stakeholders. Plan for risks and contingency plans. Develop the full Project plan, schedule, and project timeline. Assemble and coordinate project staff managing resource allocation. Manage project procurements if necessary. Tracked project deliverables using Microsoft Project, Project KickStart, and Excel. Performed quality assurance and User acceptance Analyzed business processes and requirements for designing and/or implementing efficient cost-effective systems CRM, sales, marketing, sales compensation, and accounting systems Determined Facility Management Information Systems (FMIS) needs both for software and for new as-built drawings and managed the client training process from design hands-on training PCI Compliance trainingEDUCATION AND PROFESSIONAL DEVELOPMENTBoston College; Chestnut Hill, MABachelor of Science in AccountingInformation Technology Infrastructure Library:ITIL Foundation Training for IT service management (ITSM) PROFESSIONAL ACCOMPLISHMENTSTrainer: MS Project, ACT! QuickBooksLanguages: COBOL II, FORTRAN, BASIC, and RPGII.Databases: Access, SQL,Software: Microsoft Office, Visio, ACT!, Goldmine, MS Dynamics 365 CRM, Salesforce.com, Salesnexus, SalesLogix, SageCRM,, QuickBooks, QuickBooks POS, Xero, Great Plains, Sage 50 (PeachTree), MYOB, Maximizer, Jira, MS Project, Project KickStart, Clarity, Rally, Unanet, QwikQuote, Crystal Reports, StoneField Query, MindManager, ClaimsGear, CampusVue ERP software and Pearson On-Line Student Classes system, Automic (UC4) and many more.PROFESSIONAL ORGANIZATIONSProject Management Institute,Project Management Institute Northeast Florida VP Finance & Treasurer 2015 - Present CERTIFICATIONSProject Management Professional (PMP) from Project Management Institute, 2013 - Current |
