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Click here or scroll down to respond to this candidateSheila Glover Coleman Communications Clerk Profile
PHONE NUMBER AVAILABLE Radcliff, KY Street Address
EMAIL AVAILABLE
Skilled and highly trained healthcare professional with proven ability to provide quality, evidence-based patient care within
dynamic and high-pressure environments. Possess Street Address years expertise showcasing effective phlebotomy techniques, patient
relations, procedure documentation, and HIPAA requirements. Established reputation for phlebotomy excellence forging
superior relationships with patients and staff. Dedicated to utilizing current knowledge and experiences to embrace dynamic
roles within healthcare facilities through seamless administrative operations and policy adherence. Technical skills in Soarian,
Horizon, Gamm Labs, BJC Homecare, ELABCORP, LABCORP and BEACON. Areas of Expertise include:
Patient/Client Relations Blood Collection & Handling Safety Patient Education & Support
Hand-Eye Coordination Quality Assurance & Controls Workflow Optimization
Data Entry & Reporting Electronic Medical Record Microsoft Office Suite
Blood Specimen Storage Patient Accounts Venipuncture & Capillary Blood
Collection
Professional Experience
SPECIALTY MEDICAL LABORATORY (SMA) Feasterville, PA 2019- Present
PHLEBOTOMIST
Effectively perform technical and clerical tasks to support the discovery, diagnosis, and treatment of health conditions among
patients of all ages. Provide comprehensive and reliable care and effectively explain process. Review laboratory requisitions
forms to match specimen tubes. Utilize vacuum tubes and butterfly needles to draw blood from veins. Collect samples from
capillaries such as finger sticks and heel sticks methods. Label collected specimens for testing and analysis. Input patient access
registration including check-in, medical history, verification of insurance, obtain vitals, and billing information in proprietary
system. Dedicated to interdisciplinary communication and teamwork to continuously meet and exceed organization and patient
expectations.
FAMILY PRACTICE ASSOCIATES Radcliff, KY 2016-2019
PHLEBOTOMIST
Provided expertise in blood draws, accurate labeling, and specimen preparation. Expertly put patients at ease and explained
rationale for test. Identified best method to retrieve specimen to minimize discomfort. Obtained blood specimens by performing
venipuncture and capillary techniques. Maintained integrity of specimen using aseptic technique. Accurately labeled vials and
prepared specimens for laboratory testing. Utilized centrifuge for separation of serum. Stored specimens according to
established procedures.
LABORATORY CORPORATION OF AMERICA Fort Knox, KY 2013-2014
SPECIMEN PROCESSING SPECIALIST
Meticulously handled and processed by centrifugation room temperature, refrigerated, and frozen blood specimens. Verified
patient information in ELABCORP/LABCORP BEACON for accuracy. Expertly performed capillary sticks and venipunctures
on diverse clientele of patients. Leveraged extensive experience and education to appropriately select collection sites.
LABORATORY CORPORATION OF AMERICA St. Louis, MO 2011-2013
CLIENT OFFICE PHLEBOTOMIST
Supported medical team through efficient handling of administrative functions including responding to phone calls, scheduling
appointments, and maintaining medical records which allowed physicians to focus on health of patients. Accurately obtained
intake information, including patient personal data, and medical history.
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Sheila Glover Coleman
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CHRISTIAN NORTHEAST HOSPITAL St. Louis, MO 2010-2014
LAB ASSOCIATE
Consistently served as a poised and professional Phlebotomist offering vital support to patients representing all ages. Provided
compassionate and reassuring service during venipuncture blood collection. Adequately explained procedures and responded to
questions. Applied education, dynamic professional experience, and in-depth knowledge of the healthcare industry to
appropriately select site and draw blood from patients. Correctly labeled and processed samples. Delivered calm and
level-headed solutions to diffuse stressful situations. Ensured cleanliness and sanitation of exam rooms and equipment.
Performed administrative non-clinical functions including responding to telephone calls, processing verbal orders, verification
of insurance, patient registration, and data entry tasks. Collected and processed chain of custody drug tests. Processed,
packaged, and shipped specimens. Sorted, registered, and logged specimens from external facilities.
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Additional experience as a Phlebotomist/IOP/Group Leader at Quest Diagnostics, Patient Account Representative at Missouri
Baptist Medical Center, and Physical Assistant at Gateway/Cetero Medical Research.
Education & Training
Medical Administrative Assistant, Missouri College, St. Louis, MO
Medical Assistant Diploma, Brian Institute, St. Louis, MO
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