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Title Sales Customer Service
Target Location US-MO-St. Louis
Phone Available with paid plan
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Search Solution GroupPHONE NUMBER AVAILABLEObjectiveSeeking long term management, sales or other position with advancement opportunities in a company requiring a responsible detail-oriented person overseeing highly motivated personnel with similar objectives. QUALIFICATIONSExtensive experience within a dealership environment: Ford, GM, Dodge Responsibilities and positions include: Sales Management, Parts and Service Director, Dealer Principle Service Advisor, Shop Foreman, Lead Technician, Service Writer, Service Advisor, Warranty Submission Technician Specialist, Parts Department Sales, Sales Associate PROFESSIONAL EXPERIENCEToycen Auto Group, Ladysmith, WI 2016 - PresentGeneral ManagerDuties include: Overall management and supervision of multi-departmental operations 50+ direct reports  scheduling, onboarding, hire/fire, training Cross-functional supervision of departments including but not limited to:- Parts and Service- Sales- Finance- Wholesale- Inventory- Warranty- DistributionSwant Graber Auto Group, Barron, WI 2007- 2016Sales ManagerDuties include: All aspects of new/used inventory Staff management of Sales,F&I, and Reconditioning Departments Our current team has taken this auto group to record level profits in all three departments listed previously which caused the company to outgrow its buildings and expand Johnson Motors, Menomonie, WI 2004 - 2007Service ManagerDuties include: All-encompassing aspects of operations of the service department- Service Advisor- Fixed Operations- Warranty AdministrationDon Johnson Ford Auto Group, Hayward, WI 2001 - 2004 Parts and Service DirectorDuties include: All aspects of parts and service as well as fixed operations, all non-sales related management including dealer principal duties and general management.- Customer service and satisfaction- Parts and Service Management  Masters Certification- Fixed Operations Management- Warranty Administrations- Service Advisement- Ford and Mercury Sales ConsultantLink Brothers Ford Inc., Rice Lake, WI 1996 - 2001 Service Manager/Service DirectorDuties include: Responsible for overall departmental performance- Technician and installer management- Customer service and satisfaction  improved rating- Parts department and inventory- Blue Oval Certification- Increased service department efficiency- Contributed to the reception of the Chairmans Award (Ford Motor Companys highest award and recognition for customer service excellence)Nielson Ford, Bloomer, WI 1994 - 1996Service TechnicianPerformance Auto, Weyerhaeuser, WI 1992 - 1994Production SupervisorEDUCATIONAssociates Degree, Auto MechanicsWisconsin Indianhead Technical College  Rice Lake, WI High School DiplomaFrederick Weyerhaeuser High School  Weyerhaeuser, WI

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