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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYBS in Applied Health Sciences- Pre Physician Assistant with 1.5 year of EMT experience and 6-months experience managing post-market complaints for surgical devices. Goal-oriented, money-motivated, and highly personable. Seeking an entry-level position in medical device sales.PROFESSIONAL EXPERIENCEMerz North America July 2019 to presentPost-Market Product Surveillance Specialist Franksville, WIField inquiries from clinicians and territory managers by phone or email, document reported complaintsReview associated records and provided technical guidanceCollect follow-up information on treatment, product performance, etc.Coordinate product returns, evaluations, manufacturing reviews and approvalsManage relationships with clinicians and patients throughout process using CA1 CRMEvaluate complaints to determine if a Medical Device Report (MDR) or Vigilance Report is requiredSubmit MDRs and Vigilance Reports according to regulatory timelinesRecommend and implement operational changes to improve efficiencySupport statistical analysis of complaint trendsMaintain awareness of changes to global regulatory requirements related to complaint handling and adverse event reportingErickson Ambulance August 2018 to presentLJH Ambulance July 2018 to August 2018Emergency Medical Technician Respond to 911 calls for emergency medical assistance Assess patient's condition and determine course of treatment Report observations and treatment to physicians, nurses, or other healthcare facility staff Inventory, replace, and clean supplies and equipment after use Conduct equipment and vehicle checks at required frequency Monitor patient status during ambulance transport and transfer Assessed situation severity of emergent medical incidents and provided care accordingly. Operated ambulance and various medical equipmentCitgo Gas Station September 2014 to June 2018Customer Service Responded to customer requests for products and services Improved sales abilities and product knowledge on a continuous basis to provide optimal service Maintained rapport with high-value customers Supported customer needs by answering questions Restocked and managed delivery of merchandise Obtained details such as product specifications, delivery address, date, and contact informationEDUCATIONUniversity of Wisconsin Parkside 2019BS Applied Health Science, biology minor GPA: 3.55(Cum Laude)CERTIFICATIONSEMT-B State of Wisconsin Expires April 2020American Heart Association Expires June 2021LANGUAGESFluent in Arabic, certified through ACTFL |
