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Street Address S Chelton Rd Apt 25BColorado Springs, CO. Street Address 0Phone: PHONE NUMBER AVAILABLEEmail address: EMAIL AVAILABLESUMMARY: Experienced administrative support professional with extensive experience in providing account management, billing, back-office operations and clerical support to the financial and medical industries. Excellent communicator and problem solver with effective customer service, accounts receivable and data entry skills. Seeking an administrative assistant position in an organization where high quality standards are valued and where I can utilize my extensive background for our mutual benefit.PROFESSIONAL EXPERIENCEEvericore, Colorado Springs, CO. 10/2018-11/2018Customer Service RepresentativeMade outbound customer service phone calls setting medical appointments for customers.Bedrock Depot, Dinosaur, CO. 5/2018-9/2018Service AssociateCustomer service, answer questions, clean sales floor area, dishwasher, and display merchandise.Lancer Games, San Angelo, TX. 3/2014-12/2017Administrative AssociateData entry, assisted with taxes, reviewed finances, and tracked money spent on business needs.Community Work, San Antonio, TX. 6/2012-8/2013VolunteerSummer program administered assigned lessons and put crafts together with kids as projects.College, Denver, CO. 6/2006-5/2010StudentAttend assigned classes, completed assignments on time, and learned curriculum quickly.PENDUM LLC., Denver, CO. 6/2007-8/2009Billing RepresentativeCreated and sent out invoices, processed reversals, collection calls and customer service.COMMUNITY BANKS OF COLORADO, Englewood, CO. 12/2006-4/2007Operations ClerkReconciled debits and credits, quality checked bank transactions, and managed accounts.Candidate's Name
Phone: PHONE NUMBER AVAILABLEAMERICAN MEDICAL RESPONSE, Greenwood Village, CO. 2/2006-11/2006Contract Accounts Receivable RepresentativeBilled for services rendered, tracked aging report, customer service, and research.HOLDEM, Aurora, CO. November 2005Data Entry Clerk (Temp Assignment-Encore)Corrected errors and inputted missing information from pre-filled computer data.JANUS CAPITAL GROUP, INC., Denver, CO. 5/1998-9/2005Client Service Representative 2/2005-9/2005Processed retirement account transfers and rollovers, and took multi-line incoming calls.Research Specialist II 1/2003-2/2005Researched and solved account problems, re-issued checks, and logged complaints.ACH (Automated Clearing House) Research Representative 10/1999-1/2003Pulled and processed bank reports, and posted reversals, money, and wires to accounts.Automated Clearing House Specialist 1/1999-10/1999Completed money and account change transactions, set-up automatic monthly debits.Abandoned Property Associate 5/1998-1/1999Located correct address information for returned mail, scanned back-up, and research.Correspondence Batcher 5/1997-5/1998Collated and mailed correspondence, general office duties, filing, and archiving boxes.COLUMBIA HEALTH ONE, Denver, CO. 9/1997-2/1999Pulled EOBs and payments from files, data entry, and copied payment history.EDUCATION & TRAININGAA in Business Administration, CCD, Denver, CO. May, 2010, GPA: 3.70Principles of Banking & Financial Systems Certificate, CFT, Denver, CO. 4/11/07NASD Series 6 License, 10/99 9/07 & Series 63 License, 2/04 9/07SKILLS: 10-Key, Type 40+ WPM, MS Suite, Internet, and Windows |