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Title Customer Service Injection Molding
Target Location US-MI-Ypsilanti
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cellular PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE: To obtain a quality engineering position. To be able to expand on problem solving, technical skills, and to established a long term career with growth opportunities.EDUCATION:Bachelor of Science Electronics and Communication Engineering Technology 12/2009 ITT Technical Institute, Canton, MIQUALIFICATIONS SUMMARYProficient in Lotus notes, Lab view ATI Vision, Microsoft Office Tools.Working knowledge of C+ programming, visual basics.Skilled at soldering through- hole and surface mount circuit boards, Injectors, flow meters, Crystal gauge and air leak tester.Proficient in use of Allen Bradley PLC, Power meter, Frequency counter, Oscilloscope, Multimeter DC power supplies and Function generators.Excellent organizational, customer service and communication skills.FIELDS OF STUDY:Programmable Logic Controllers, Microprocessors, Basic Electrical Maintenance, Electronic Circuit Design, Embedded Systems, Data and Network Communications, Modern Wireless Communications.RELEVANT EXPERIENCE:Tenneco Inc  Grass Lake, MI 9/2015-PresentEngineering/Test TechnicianPerform mechanical test, digital measurement, data and analysis collections for controller boxesCommunicate with requesting engineers to ensure appropriate methods and procedures are specified and completed properlyWorking knowledge of dynos and blowersLectronics  Saline, MI 10/2014-9/2015Test TechnicianConducts routine and repetitive tests on circuits, components, and electronic units using established test procedures.Setup and operation of surface mount pick and place machines.Setup and operation of automatic and semi-automatic stencil printers.Perform routine machine maintenance.Perform detailed quality inspection of populated circuit boards.Nachi Robotic Systems - Novi, MI 06/2013  10/2013Customer Service EngineerProgram, Install, maintain and repair robots at customers site.Diagnose and troubleshoot problems with robots.Read electrical schematics and maintain a positive attitude while interacting well with customers.Comcast  Ann Arbor, MI 04/2009-06/2013Technical Support SpecialistProvided advance troubleshooting for PC/browser/e-mail/personal web-page/connectivity firewall/router/hub problems.Demonstrated listening and analytical skills, with the ability to obtain key information and resolve complex service problems with first call resolution.Provided knowledge of installing software programs and troubleshooting operating systems, software programs Diagnosed PC hardware, software, operating systems.Technicolor - Livonia, MI 04/2008-04/2009Team LeadProvided strong problem solving, project planning and communication skills to lead projects andreport progress to meet performance and target goals.Plastipak, Inc.  Westland, MI 08/2005  04/2008Injection Mold TechnicianTroubleshoot machine and bottle quality issues to determine root cause.Perform the hands-on operation and maintenance of automated blow molding and injection molding equipment.ACCU-READ  Ann Arbor, MI 03/2003-08/2005Special Meter ReaderProvided communication and interpersonal skills with customers by reading commercial & residential meters.Assisted customers in resolving concerns and complaints.Syron Engineering  Saline, MI 02/2002 -03/2003Mechanical AssemblerAssembled mechanical and electrical components used for stamping and fabrication automation.Provided wire harness working knowledge to appropriate projects.followed electronic wiring diagrams according to schematics.HONORS AND AWARDSAX Nachi Robot Operation / Programming Award, Comcast Customer Service ExcellenceITT- National Honor Society, Perfect Attendance Award.

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